Position:
Customer Support Engineer at Civica
Location:
Manchester, United Kingdom
Work:
Civica
since Aug 2012
Customer Support Engineer
Computer Waste Ltd
Oct 2011 - Aug 2012
Computer Tech
Pipeline Induction Heat
Jan 2011 - Feb 2012
IT Helpdesk
LDL
Aug 2010 - Aug 2010
INSTALLATION TECHNICIAN
Plexus Ocean Systems
Jun 2008 - Jun 2010
IT Support
Fraserburgh Academy
Oct 2005 - Jun 2008
ICT Technical Assistant
Education:
The Robert Gordon University 2001 - 2006
BSc, Computer Science
FRASERBURGH ACADEMY 1995 - 2001
Scottish Higher, Chemistry, Computing, English, German, History, Mathematics, Physical Education, Physics
Skills:
Troubleshooting, Documentation, Software Installation, VB.NET, Server Administration, Hardware, Microsoft Office, Printers, Laptops, Computer Hardware, XP, Hardware Installation, Operating Systems, Backup Exec, Problem Solving, Desktop Support, Windows, Windows 7, Programming, Group Policy, VPN, Network Administration, Software Documentation, DHCP, TCP/IP, Citrix, SCCM, Remote Desktop, ITIL, Active Directory, DNS, Web Development, Hyper-V, Linux, Virtualization, Information Technology, Antivirus, LAN-WAN, Windows Server, HP, Microsoft Exchange, Networking, Blackberry Enterprise Server, SQL, IT Operations, Wireless Networking, Microsoft SQL Server, Help Desk Support, Hardware Support, Servers