Work:
Verizon
Director of Operations - Mid Atlantic
Verizon
Jan 2016 - Dec 2017
Head of Global Wireline Training Strategy and Execution
Verizon
Oct 2013 - Dec 2016
Associate Director, National Operations
Oct 2013 - Dec 2016
Director of Operations
Education:
The George Washington University 1991 - 1995
Bachelors, Bachelor of Business Administration
Gw Investment Institute 1991 - 1995
Bachelors, Bachelor of Business Administration, Economics, International Business
Skills:
Vendor Management, Telecommunications, Program Management, Team Leadership, Cross Functional Team Leadership, Integration, Change Management, Project Management, Organizational Engagement, Employee Engagement, Process Improvement, Voip, Management, Team Building, Strategy, Service Delivery, Data Center, Business Analysis, Technical Support, Product Management, Requirements Analysis, Customer Service, Performance Management, Leadership Development, Pmp, It Management, It Strategy, Outsourcing, Labor Relations, Strategic Communications, Software Project Management, Circuit Design, Fiber Optic Technology, Internet of Things, Strategic Negotiations, Employee Recognition, Employee Relationships, Employee Research, Sales Operations