Daniel Argo resumes & CV records
Resumes
Daniel Argo
Director - Information Technology At Directions Research, Inc.
Location:
Cincinnati Area
Industry:
Market Research
Daniel A Argo, 763823 Nottingham Ct, Cleves, OH 45002
Daniel Argo Phones & Addresses
3823 Nottingham Ct, Cleves, OH 45002 513-9416393
3214 Triplecrown Dr, North Bend, OH 45052
3823 Nottingham Ct, Cleves, OH 45002
Mentions for Daniel A Argo
Publications & IP owners
Us Patents
Customer Complaint Alert System And Method
US Patent:
2002013, Sep 26, 2002
Filed:
Nov 15, 2001
Appl. No.:
09/998941
Inventors:
Gregory Trauth - Covington KY, US
Clinton Brown - Crestview Hills KY, US
Daniel Argo - Taylor Mill KY, US
Clinton Brown - Crestview Hills KY, US
Daniel Argo - Taylor Mill KY, US
International Classification:
G06F017/60
US Classification:
705/010000
Abstract:
A system and method for notifying customer service personnel of customer feedback messages. When a feedback message is received from a customer, an electronic notification message or “alert” message is transmitted to customer service personnel indicating receipt of the message. The system may record spoken feedback messages from customers which are stored in audio files. Customer service personnel may then call into the system to listen to the audio file. Alternatively, the audio file is attached to the alert message. An additional embodiment enables records related to received customer feedback messages to be displayed and tracked using a web site.
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