Industry:
Information Technology And Services
Work:
Raymond James
Application Analyst
Raymond James
Aug 2009 - May 2017
Senior End User Support Technician
Raymond James
Aug 2007 - Aug 2009
Technology Service Center
Raymond James
Feb 2003 - Aug 2007
Business Analyst
Raymond James
Jun 2000 - Feb 2003
New Account Specialist
Education:
St. Petersburg College 2005 - 2007
Associates, Associate of Arts, Engineering
Skills:
Troubleshooting, Software Documentation, Windows 7, Microsoft Office, Technical Support, Customer Service, System Administration, Active Directory, Microsoft Excel, Help Desk Support, Software Installation, Powerpoint, Scripting, Microsoft Word, Peer Mentoring, Problem Solving, Autoit, Windows Vista, Windows Xp Pro, Windows 8, Process Automation, Disaster Recovery, Sharepoint, Visio, Windows Server, Relational Databases, Windows 10, Sql
Interests:
Guitar
Programming
Crocheting and Exercise
Reading
Certifications:
Loyalist, License 00090826
Itil Foundations V3
License 00090826