Work:
Autodesk
Business Analyst
Grand Circle Corporation
Sep 2014 - May 2018
Business Systems Analyst
Grand Circle Corporation
Apr 2012 - Sep 2014
Manager, Call Center Operations
Grand Circle Corporation
2010 - 2012
Call Center It Analyst
Grand Circle Corporation
2008 - 2010
Product Systems Analyst
Education:
Babson College 2012 - 2015
Master of Business Administration, Masters
Providence College 2002 - 2006
Bachelors, Bachelor of Arts, Economics
St. Anthony's High School 2002
Skills:
Crm Integration, Salesforce.com, Onyx Crm, Aspect, Ibm Iseries, Hyperion Reports, Internal Communications, Operations Management, Knowledge Management, Sales Operations, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Windows, Outlook, Public Speaking, Agile Methodologies, Telephony, Coaching, Process Improvement, Requirements Gathering, Quality Assurance, Management, Tableau, Sql, Corporate Communications, Excel Pivot, Business Analysis, Project Management, Data Analysis, Hyperion Interactive Reporting, Quality Assurance Processes, Agile Project Management, Visio, Business Process Improvement, Process Flow Documentation, Software Development Life Cycle, Leadership, User Acceptance Testing, Requirements Analysis
Interests:
Project Management
Coaching
Snowboarding
Crm Technology
Science and Technology
Competitive Running
Professional Development