Location:
4327 Whippoorwill Cir, Missouri City, TX 77459
Work:
Asurion
Operations Supervisor
Innovative Leading Edge Communications It Or Telecommunications Company
Targeting: Customer Relationship Manager
Sprint
Aug 1, 1998 - 2016
Senior Network Service Manager
Sprint
Feb 1996 - Aug 1998
Supervisor- Service Management Center
Education:
San Jacinto College 2016 - 2017
University of Georgia - Terry College of Business 1983 - 1987
Bachelors, Finance
Skills:
Telecommunications, Vendor Management, Networking, Business Process Improvement, Wireless, Mpls, Voip, Troubleshooting, Management, Wireless Technologies, Voice Over Ip, Managed Services, Wan, Cisco Technologies, Ethernet, Evdo, Program Management, Project Management, Unified Communications, Ip, Team Leadership, Mobile Devices, Leadership, Integration, Multiprotocol Label Switching, Account Management, Customer Experience, Customer Satisfaction, Internet Protocol, Cdma, Microsoft Office, Customer Service, Code Division Multiple Access Method, Data Analysis, Customer Service Management, Service Level Management, Root Cause Analysis, Administrative Management, Problem Management, Problem Solving