Industry:
Information Technology And Services
Work:
Foley & Lardner LLP
since Oct 2000
Regional Technology Manager
IKON Office Solutions-Technology Services
Feb 1999 - Sep 2000
Practice Area Manager
IBM Global Services
Jul 1996 - Oct 1999
Customer Service Manager
GE Capital TMS
Oct 1983 - Jul 1996
Operations Manager
Education:
Park University 1987 - 1989
DeVry University-Missouri 1981 - 1983
Skills:
Management, Leadership, Information Technology, Technical Support, Project Management, Disaster Recovery, It Management, Professional Services, Vendor Management, Software Documentation, It Strategy, Cloud Computing, Vmware, Team Building, Litigation Support, Data Center, Troubleshooting, Servers, Help Desk Support, It Operations, Integration, Sharepoint, System Administration, Security, Operations Management, Microsoft Exchange, Windows Server, Analysis, System Deployment, Windows, Virtualization, Software Installation, Enterprise Software, Microsoft Technologies, Organizational Development, Problem Solving, Active Directory, Hardware, Citrix, Windows Xp, Computer Hardware, Windows 7, Visio, Cisco Technologies, Itil, Qualitative Research, Quantitative Research, Customer Service Management, Strategy, Networking, Document Management System, Solution Selling, Business Process Improvement, Account Management