David Mangham resumes & CV records
Resumes
Director Global Customer Success
Location:
Boulder, CO
Industry:
Hospital & Health Care
Work:
Zoll Data
Director Global Customer Success Spectralink Corporation Jun 2015 - Apr 2017
Senior Director Global Services Quad Consulting Group Jun 2015 - Apr 2017
Managing Director Sopheon Jun 2012 - Jun 2015
Vice President Global Customer Services Tendril Jun 2009 - Oct 2011
Director - Public Power Polycom Feb 2007 - Jun 2009
Director of World Wide Customer Success and Professional Services Spectralink Corporation Sep 2005 - Feb 2007
Director of Professional Services Openwave Sep 2002 - Aug 2005
Mobile Application Manager Signalsoft Aug 2001 - Sep 2002
Manager of Professional Services Avaya May 2000 - Aug 2001
Professional Services Manager, Emerging Technologies Nokia Mar 1995 - May 2000
Program Manager Mergers and Acquisitions Nokia Mar 1996 - May 1998
Vendor Services Manager At&T Sep 1990 - Feb 1995
Account Manager - Government Accounts
Director Global Customer Success Spectralink Corporation Jun 2015 - Apr 2017
Senior Director Global Services Quad Consulting Group Jun 2015 - Apr 2017
Managing Director Sopheon Jun 2012 - Jun 2015
Vice President Global Customer Services Tendril Jun 2009 - Oct 2011
Director - Public Power Polycom Feb 2007 - Jun 2009
Director of World Wide Customer Success and Professional Services Spectralink Corporation Sep 2005 - Feb 2007
Director of Professional Services Openwave Sep 2002 - Aug 2005
Mobile Application Manager Signalsoft Aug 2001 - Sep 2002
Manager of Professional Services Avaya May 2000 - Aug 2001
Professional Services Manager, Emerging Technologies Nokia Mar 1995 - May 2000
Program Manager Mergers and Acquisitions Nokia Mar 1996 - May 1998
Vendor Services Manager At&T Sep 1990 - Feb 1995
Account Manager - Government Accounts
Education:
Baylor University
Bachelors, Bachelor of Business Administration, Communications The Wharton School
Master of Business Administration, Masters, Finance University of Colorado Boulder
Master of Business Administration, Masters, Marketing
Bachelors, Bachelor of Business Administration, Communications The Wharton School
Master of Business Administration, Masters, Finance University of Colorado Boulder
Master of Business Administration, Masters, Marketing
Skills:
Professional Services Management, Technical Services Management, Product/Service Development, Solution Development and Delivery, Product Management, Product Marketing, Channel/Partner Management, Management, Telecommunications, Professional Services, Strategy, Cross Functional Team Leadership, Crm, Business Development, Wireless, Salesforce.com, Technical Operations, Customer Satisfaction, Strategic Partnerships, Go To Market Strategy, Competitive Analysis, Program Management, Mobile Devices, Customer Relationship Management, Wireless Technologies, Customer Support, Customer Success Management, Leadership, Customer Service Management, Business Process, Software As A Service, Partner Management, Problem Solving, Cloud Computing, Channel Partners, Unified Communications, Solution Selling, Account Management, Sales, Project Management, Managed Services, Product Development, Marketing, Strategic Planning, Business Process Improvement, Integration, P&L Management, Enterprise Software, Business Alliances, Networking, Customer Service, Communication
Certifications:
Building Customer Loyalty
Customer Service: Handling Abusive Customers
Customer Service: Handling Abusive Customers
David Mangham
Location:
Denver, CO
Industry:
Sports
Work:
Fairview
Student
Student
Education:
Colorado Mountain College
Front Range Community College
Front Range Community College