Location:
7114 Avalon Dr, Acton, MA 01720
Industry:
Information Technology And Services
Work:
Sophos
since Apr 2010
Technical Support Engineer
Tek Systems
Apr 2008 - Apr 2010
DMAC Specialist for Bank of America
Technisource
Aug 2006 - Mar 2007
Help Desk Specialist
Classic Real Estate Systems
2005 - 2006
Software Support and Trainer
KTB
2005 - 2005
Lead Technician
LoJack Corporation
2004 - 2005
Help Desk Specialist
PANalytical
Mar 2004 - Mar 2004
Technical Support Specialist
McKesson
2001 - 2003
Desktop Support Specialist
RSA Security
Dec 2000 - Apr 2001
Desktop Support, Help Desk, New User Specialist
Bain & Company
Nov 2000 - Dec 2000
Windows 2000 Rollout Technician
Fundquest
1999 - 2000
Network Support Specialist
Johnnie's Foodmaster Inc.
Nov 1994 - Sep 1999
Customer Service
Education:
Wentworth Institute of Technology 1996 - 1998
Skills:
Technical Support, Active Directory, Troubleshooting, Networking, Servers, Hardware, Windows Server, Windows Xp, Vpn, Operating Systems, Information Technology, Software Documentation, Computer Hardware, Bmc Remedy, Software Installation, Laptops, Microsoft Exchange, Windows, Help Desk Support, Printers, Antivirus, Customer Service, Remote Desktop, System Administration, Desktop Support, Vendor Management, Voip, Remote Support, Vmware, Virtual Private Network, Printer Support, Telephone Support, Blackberry, Cash Handling, It Asset Management, Dell Desktops, Hp Printers, Documentation, Outlook, Dell Computers, Desktop Deployment, Remote Monitoring, Norton Ghost
Certifications:
Comptia A+ Certification
License Comp001020500069
Comptia, License Comp001020500069
