Location:
4805 Independence Pkwy, Tampa, FL 33634
Industry:
Information Technology And Services
Work:
Acuity Technologies
Director of Partner Support and Service Delivery Management
David Weekley Homes
Jul 2016 - Oct 2018
Business Systems Analyst
Netwolves
Jun 2010 - Jul 2016
Manager, Service Delivery
Boyd Industries, Inc.
Sep 2008 - Jun 2010
Technical Services Manager
David Weekley Homes
Jan 2003 - Sep 2008
Information Systems and It Technical Trainer
Eci Telecom
Dec 2000 - Dec 2002
Technical Trainer
Intermedia Communications
Jan 2000 - Dec 2000
Technical Advisor
Mci Communications
Dec 1996 - Jan 2000
Service Delivery Operations Manager
Dept of the Army
Dec 1996 - Jan 2000
Sign Graphics Inspector
Education:
Trident Technical College 1994 - 1996
Trident Technical College
Associates
Skills:
Telecommunications, Managed Services, Wireless, Network Design, Networking, Voip, Ethernet, Mpls, Vendor Management, Troubleshooting, Management, Wan, Telephony, Unified Communications, Cisco Technologies, Data Center, Technical Support, Lan Wan, Fiber Optics, Sales Engineering, Vpn, Broadband, Network Security, Cisco Ios, Cross Functional Team Leadership, Ipsec, Metro Ethernet, Optical Fiber, Computer Network Operations, Security, Service Delivery, Dwdm, Sip, Sdh, Routers, Switches, Hardware, Avaya, Sip Trunking, Frame Relay, Co Location, Atm Networks, Mpls Vpn, Pri, Leadership, Ip, Call Center, Call Centers, T1, Dsl, Direct Sales
Certifications:
Leadership Excellence
World Class Customer Service
Dale Carnegie Training