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David C Striegel, 543510 Voltaire Ln, Saint Charles, IL 60175

David Striegel Phones & Addresses

Saint Charles, IL   

635 Golfers Ln, Bartlett, IL 60103    630-8555500   

29 Shag Bark Ln, Streamwood, IL 60107    630-8555500   

Schaumburg, IL   

Hoffman Estates, IL   

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David Striegel Photo 19

Call Center Contact Analyst - Advanced Contact Analytics

Location:
Saint Charles, IL
Industry:
Telecommunications
Work:
U.s. Cellular
Call Center Contact Analyst - Advanced Contact Analytics
U.s. Cellular Jul 2016 - Sep 2017
Operations Performance Analyst
U.s. Cellular Oct 2013 - Jul 2016
Workforce Planning Forecasting Analyst
U.s. Cellular Oct 2011 - Oct 2013
Forecasting Statistician
Comcast Oct 2009 - Oct 2011
Division Senior Analyst, Forecasting, Reporting and Analysis
Comcast Jul 2000 - Oct 2009
Analyst, Workforce Management and Reporting
Education:
Depaul University 2013 - 2015
Masters, Business
Depaul University 2010 - 2011
Roosevelt University 2002 - 2005
Bachelors, Bachelor of Science, Telecommunications
Skills:
Telecommunications, Process Improvement, Call Centers, Call Center, Workforce Management, Customer Service, Customer Experience, Forecasting, Leadership, Troubleshooting, Ivr, Vendor Management, Data Analysis, Cisco Technologies, Business Analysis, Microsoft Excel, Access, Visio, Wireless, Outsourcing, Sql, Crm, Crystal Reports, Data Mining, Statistics, Business Analytics, Workforce Planning, Call Routing, Budgets, Analytics, Voip, Databases, Visual Basic, Report Writing, Microsoft Office, Cognos, Microsoft Sql Server, Avaya, Sql Server, Sas, Cisco Icm, Aspect Ewfm, Sql Query, Excel, Operations, Oracle Sql, Microsoft Access, Strategic Communications, Budgeting, Genesys Informart and Interactive Insights
Interests:
New Technology
Soccer
Biking
Hiking
Fishing
Fishing Soccer
Certifications:
Nice Certified Administrator
David Striegel Photo 20

David Striegel

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