Location:
82 Bruce Park Ave, Greenwich, CT 06830
Work:
Mercedes-Benz Usa
General Manager Engineering Services
Mercedes-Benz Usa
Department Manager Technical Field Service
Wide World of Cars Ferrari Maserati
Sep 2013 - Jun 2014
Director of Service and Parts
Fisker Automotive
Jul 2011 - Apr 2013
Global Director After Sales
Audi of America I
Feb 2003 - Jul 2011
General Manager Service Operations and Director of After Sales
Volkswagen of America, Inc
Jan 2000 - Jan 2003
Technical Specialist and Fixed Operations Manager and Technical Manager Consultant
Danbury Porsche Audi Vw
Jan 1997 - Jan 2000
Director of Service
Volkswagen of America, Inc
Jan 1985 - Jan 2000
Technical Specialist and Fixed Operations Manager and Technical Manager
Saturn of White
Jan 1994 - Jan 1997
Operations Manager
Saturn
Jan 1992 - Jan 1994
Operations Manager
Intermarque Automotive Products
Jan 1991 - Jan 1992
Senior Account Executive
Transeuro Group
Jan 1990 - Jan 1991
Sales Manager and Parts Researcher
Metrix Warehouse
Jan 1987 - Jan 1990
Account Manager
Danbury Auto Haus
Jan 1985 - Jan 1987
Wholesale Manager
Jacksonville Florida Area
Jan 1985 - Jan 1987
Saturn Corporation
Education:
Northwood University 2001 - 2005
Associates, Bachelors, Marketing, Management, Business Management, Business
Western Connecticut State University 1984 - 1986
Western Connecticut State University 1983 - 1984
Skills:
Automotive, Customer Satisfaction, Vehicles, Parts, Automobile, Continuous Improvement, Warranty, Product Development, Team Building, Automotive Aftermarket, Customer Retention, Management, Process Improvement, Operations Management, Crm, Strategy, Business Planning, Strategic Planning, Sales Management, Sales, Cross Functional Team Leadership, Leadership, Dealers, Purchasing, Team Leadership, Sales Operations, Profit, Manufacturing, New Business Development, Training, Customer Service, Automotive Engineering, Marketing Strategy, Automotive Repair, Retail, Program Management, Pricing, Powertrain, Inventory Management, Start Ups, Logistics, Dealer Management, Aftersales, Budgets, Automotive Electronics, Reynolds, Lean Manufacturing, Six Sigma, Electric Vehicles, Automotive Parts
Interests:
Exercise
Home Improvement
Shooting
Reading
Donor
Sports
Home Decoration
Photograph
Children
Cooking
Gardening
Outdoors
Electronics
Music
Camping
Movies
Collecting
Kids
Poverty Alleviation
Automobiles
Travel
Economic Empowerment