Location:
7032 Golden Ring Rd, Rosedale, MD 21237
Work:
Appliance Appointment.com
2008 - May 2014
Industry Advisor - Appliance
United Servicers Association
2008 - 2010
Past President
American Home Shield
1996 - 2010
Appliance Industry Advisor - National Contractor Advisory Board
Service Company Solutions
1996 - 2010
Product Development, Author, Presenter, Facilitator, Director
Love 180
1996 - 2010
Chairman
United Servicer Associaton
1996 - 2010
National and Regional Service Convention Speaker and Presenter
Landers Appliance
1996 - 2010
President
Education:
University of Hard Knocks 1983 - 2013
Doctorates, Doctor of Philosophy, Marketing, Business Management
Northern High School - Appliance Repair Vo - Tech
Skills:
Customer Satisfaction, Strategic Planning, Team Building, Product Development, Sales, Leadership, Management, Customer Service, Sales Management, New Business Development, Business Development, Operations Management, Forecasting, Training, Selling, Marketing Strategy, Account Management, Coaching, Retail, Project Management, Marketing, Market Planning, Non Profits, Market Research, Negotiation, Inventory Management, Cross Functional Team Leadership, Sales Operations, Pricing, Start Ups, Home Appliances, Program Management, Business Strategy, Strategy, Change Management, Nonprofits, Budgets, Business Planning, Product Marketing, Customer Retention, Entrepreneurship, Competitive Analysis, Microsoft Excel, P&L Management, B2B, Microsoft Word, Mergers and Acquisitions, Project Planning, Crm, Mergers