Industry:
Information Technology And Services
Work:
Bank of America
since May 2010
VP/Portfolio Quality Consultant
Mr. Handyman
Sep 2005 - May 2008
President
Convergys
Oct 1997 - Feb 2005
Director, Applications Development
Maritz, Inc.
Mar 1990 - Oct 1997
Director, Solutions Development
Education:
Washington University in St. Louis
BA
Webster University
MBA, Management
Skills:
Process Improvement, Vendor Management, Strategic Planning, Program Management, Crm, Team Building, Project Planning, Software Development, Start Ups, Training, Troubleshooting, Business Process Improvement, Business Analysis, Strategy, Leadership, Cross Functional Team Leadership, Management, Customer Relationship Management, Software Development Life Cycle, Requirements Analysis, Project Management, Consulting, Change Management, Telecommunications, Customer Service, Quality Assurance, Integration, Business Development, Team Leadership, Outsourcing, Business Intelligence, Marketing, Software Project Management, It Strategy, Business Process, Software As A Service, Strategic Partnerships, It Management, Performance Management, Marketing Strategy, Problem Solving, Microsoft Excel, Contingent Workforce, Knowledge Management, Professional Services, Project Delivery, Testing Strategy, Testing Management