Resumes & CV records
Resumes
Client Vice President Customer Success
Location:
4399 17Th St, San Francisco, CA 94114
Industry:
Computer Software
Work:
Salesforce
- San Francisco Bay Area since Jun 2011
Customer Success Executive Cisco - San Jose, California Oct 2008 - Jun 2011
Director, Service Transformation GLBT Historical Society 2004 - 2010
Board Member Symantec Jan 2007 - Sep 2008
Director, Global Support Labs Symantec Oct 2005 - Sep 2008
Director Global Release Management Brightmail 2002 - 2004
Sr. Director Customer Care McAfee/Network Associates 2001 - 2002
Director Worldwide Customer Care UBUBU 1999 - 2000
Director Support Major Legal Services 1992 - 1999
Operations Manager
Customer Success Executive Cisco - San Jose, California Oct 2008 - Jun 2011
Director, Service Transformation GLBT Historical Society 2004 - 2010
Board Member Symantec Jan 2007 - Sep 2008
Director, Global Support Labs Symantec Oct 2005 - Sep 2008
Director Global Release Management Brightmail 2002 - 2004
Sr. Director Customer Care McAfee/Network Associates 2001 - 2002
Director Worldwide Customer Care UBUBU 1999 - 2000
Director Support Major Legal Services 1992 - 1999
Operations Manager
Education:
University of Oregon
BS, Political Science University of San Diego
MA, International Relations
BS, Political Science University of San Diego
MA, International Relations
Skills:
Crm, Cross Functional Team Leadership, Enterprise Software, Program Management, Saas, Salesforce.com, Management, Leadership, Cloud Computing, Forecasting, Change Management, Integration, Strategy, Product Management, Analysis, Business Process Improvement, Sales Operations, Account Management, Analytics, Strategic Partnerships, Strategic Planning, Team Building, Software As A Service, Customer Experience, Customer Satisfaction, Product Development, Team Leadership, Marketing, Mergers and Acquisitions, Customer Relationship Management
Interests:
Running
Languages:
English