Work:
FEGS Feb 2011 to 2000
Program Assistant
ASIG - Jamaica, NY Aug 2010 to Feb 2011
Administrative Assistant
Westgate Resorts - Orlando, FL Mar 2006 to Mar 2010
Customer Service Sales Representative
Greenway Ford - Orlando, FL Aug 2005 to Mar 2006
Receptionist
Education:
City College - Casselberry, FL 2001 to 2003
Associates in Science in Private Investigations
Skills:
Influencing, leading, negotiating and delegating abilities, refined planning and meticulous organizational skills that balance work, team support and responsibilities in a timely and professional manner. Organizational: Very well organized and comfortable working in a multi-tasking project-oriented environment; known as a "highly organized and productive employee". Communications: Fluent in English and Spanish; proven communication abilities, both oral and written; a highly effective team player that understands the value of working with all levels of employees. Computer literate: Proficient in Document Management - Kofax, Microsoft Office (Word, Excel, Access, PowerPoint), Microsoft FrontPage, Internet Explorer, Adobe Acrobat, Quick Time, RealPlayer, E-mail, Windows applications, and Kronos Adept in telephone techniques and operation of multi-line telephone systems. Proficient in Archiving and Record keeping; maintained all record-keeping procedures without error Strong work ethic and team player to meet the needs of organizational objectives Extensive exposure to public and customer service requirements, always attentive to the importance of maintaining excellent customer satisfaction.