Work:
Avanquest Software (Nova Development)
- Calabasas, CA Apr 1997 - May 2013
Director, Technical Support
Internet In A Mall
- Reseda, CA Jun 1995 - Feb 1997
Sr Support Supervisor
3D Wireframe Design
- Agoura Hills, CA Aug 1991 - Oct 1994
Computer Graphic Designer
Education:
Devry Institute of Technology 1987 - 1990
Associate Degree, Computer Technology
Illinois Valley Community College
2 Years, General Studies
Skills:
Microsoft Office, Citrix, Dreamweaver, Photoshop, Illustrator, Flash Animation, Quicken, Estimates, OS X, Windows, Operating Systems, FileMaker, Mac OS X, StarTeam, Technical Support, Troubleshooting, SQL, Software Documentation, Salesforce Training, Zendesk, Pro Tools, AutoCAD, PhotoImpact, Project Management, five 9 Virtual Call Center, Cisco CCX, MS Visio, Mac OSX, Talisma CRM, Filemaker Pro, Star Team, JDE One World, Defect Tracker, Parallels Desktop Virtual OS, System Suite, Fix-It Utilities, Norton Utilities, Iolo System Mechanic, TASKE, Adobe CS3, Web Easy, Front Page, Photo Impact, Sony Vegas Pro, Sonar Producer, Flash Design, Quickbooks, My Invoice and Estimates, Wavepad Editor, Truespace
Interests:
DRUMS AND PERCUSSION, SCUBA DIVING (PADI CERTIFIED), SWIMMING, BOXING, TENNIS, BASKETBALL, BASEBALL, SKEET SHOOTING, WEIGHT TRAINING, SNOWBOARDING, SURFING, HIKING, ROCK CLIMBING