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Diane D Mickles, 49Webberville, TX

Diane Mickles Phones & Addresses

Manor, TX   

San Antonio, TX   

14500 Hartsmith Dr, Austin, TX 78725    512-2767211   

Georgetown, TX   

14500 Hartsmith Dr, Austin, TX 78725    512-6142953   

Work

Position: Clerical/White Collar

Education

Degree: Associate degree or higher

Emails

Mentions for Diane D Mickles

Diane Mickles resumes & CV records

Resumes

Diane Mickles Photo 15

Lead Compliance Analyst

Location:
4815 Buckwheat St, San Antonio, TX 78217
Industry:
Telecommunications
Work:
AT&T Mobility since Sep 2009
Sr. Project Manager - BCP
AT&T Mobility Sep 2008 - Sep 2009
NCCO Incident & Quality Area Manager
AT&T Mobility Dec 2005 - Sep 2008
NCCO Sr. IT Analyst
Cingular Wireless Oct 2003 - Dec 2005
Operations Specialist
AT&T Wireless Aug 1998 - Oct 2003
Customer Care Specialist II
B. C. Harris Publishing Co. May 1995 - Aug 1998
Supervisor
JCPenney Life Insurance Apr 1993 - May 1995
Licensed Life Insurance Agent
Education:
Texas State University-San Marcos 2001 - 2003
BA, Psychology, Spanish
Austin Community College 1994 - 1996
AA, Psychology
Skills:
Call Centers, Customer Satisfaction, Telecommunications, Customer Experience, Project Management, Process Improvement, Contact Centers, Leadership, Management, Vendor Management, Troubleshooting, Wireless, Call Center, Workforce Management, Performance Management, Avaya, Telecommunications Management, Change Management, Team Leadership, Acd, Wireless Technologies, Cdma, Umts, T1, Avaya Technologies
Diane Mickles Photo 16

Diane Mickles

Diane Mickles Photo 17

Diane Mickles

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