Work:
Ibm
Jun 2015 - Jan 2018
Delivery Project Executive
Anthem, Inc.
Jun 2015 - Jan 2018
Major Incident Director
Ingram Micro
Jun 2009 - Sep 2010
Global Information Systems Operations Process Manager
Ingram Micro
Aug 2009 - Aug 2010
Manager, Process Management
Cdi
Aug 2009 - Aug 2010
Service Delivery Manager at Ibm
Ingram Micro
Jun 2008 - Aug 2009
Database Team Lead
Ingram Micro
Jun 2008 - Jun 2009
Senior Database Administrator
Ibm
Jun 2007 - Jun 2008
Service Delivery Manager
Ibm
Jul 2005 - Jun 2007
Sql Server Database Manager
Ibm
Jul 2005 - Jul 2006
Senior Manager
Anthem, Inc.
Jan 1999 - Jul 2005
Manager, Database Services and Senior Database Analyst, Team Lead
Anthem, Inc.
Jun 2003 - Jul 2005
Senior Database Administrator
Trigon
Mar 1993 - Jan 1999
Technical Programmer and Programmer Analyst and Operations Analyst
Trigon Bcbs
Jan 1993 - Jan 1995
Operations Analyst
Trigon Bcbs
Jan 1991 - Jan 1993
Customer Service and Claims Adjudicator
Education:
Averett University 1996 - 1998
Masters, Business Administration
Averett University 1995 - 1998
Master of Business Administration, Masters, Business
Virginia Commonwealth University 1986 - 1990
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Skills:
Itil, Outsourcing, Service Delivery, Management, Unix, Databases, Testing, Training, Vendor Management, Infrastructure, Business Analysis, Process Improvement, Project Management, Disaster Recovery, It Management, Technical Support, Sql, Oracle
