Work:
Allstate Insurance Co Aug 1990 to Present
Claims Service Specialist
Education:
Baker College of Flint - Flint, MI Jan 1987 to Jan 1995
Associate in Word Processing
Northwester High School - Flint, MI Jan 1982 to Jan 1985
Diploma in General Studies
Skills:
Excellent communication skills, professional, great customer serivce skills for over 21yrs, proactively handles claim inquiry calls, working in a team environment to help resolve customer concerns. My effective listening skills will allow me to analyze and solve problems as they arise. I'm proficient in Allstate Claim File Data Entry, Microsft Word, some Windows/Powerpoint. Very dedicated to my job, doing the best to make the customer feel number one.