Emma F Mayo, 722270 Skyview Ln UNIT 3111, Colorado Springs, CO 80904

THE BROADMOOR HOTEL - Colorado Springs, CO Oct 2007 to Jun 2013
Reservation Sales Agent/Lead Manager GOLDEN CIRCLE NUTRITION PROGRAM - Colorado Springs, CO Jul 2004 to Jul 2007
Meal Site Manager at Hillside Community Center

Excellent communication skills, Strong interpersonal skills, Effective team player, Proofreading and editing, Staff training and development, AS/400 LMS and Delphi, Resolution-oriented, Sharp problem-solver, Dependable and reliable, Pleasant and courteous demeanor, Certified trainer, Large cash/check deposits expert, Meticulous attention to detail, Computer proficiency, Self-directed, Internet research, Professional and mature, 5-Star 5-Diamond customer service standards, Resourceful, Devoted to data integrity, Business writing, Troubleshooting skills, Mathematical aptitude, Training manual contributor, Relationship-building, NAVIS Enhanced Lead Management, Data entry, Proper phone etiquette, Word processing, Articulate and well-spoken, Creative and artistic, Adobe Photoshop, Upscale resort background, Strong design sense

Target - Greenbelt, MD Aug 2013 to Dec 2013
Target Team Member Lanham Medical Center - Lanham, MD Jul 2013 to Sep 2013
Externship Medical Billing Southmore Hills Apartments - Charleston, WV Apr 2012 to May 2012
Office Assistant Intern Acorn Housing Corporation - Springfield, MA Jun 2010 to Aug 2010
Secretary

Montgomery College - Silver Spring, MD 2014 to 2017
Certification in Medical Billing and Coding TEEST College - Beltsville, MD 2012 to 2013
Certification in Medical Billing and Coding Charleston Job Corps Center - Charleston, WV Feb 2012 to Jul 2012
Certificate in Business and Finance Montgomery Blair High School - Silver Spring, MD Feb 2012 to Jul 2012
High School Diploma in General Academics