Essence A Miller, 451833 Oates Dr UNIT 922, Mesquite, TX 75150

Bloomington, IL

Computer Software

Microsoft Feb 2017 - Sep 2017
Consumer Services Manager Microsoft Feb 2017 - Sep 2017
Sales Specialist Retail Partner Stores Microsoft 2014 - Feb 2017
Consumer Services Advisor General Dynamics Information Technology 2013 - 2014
Customer Relations Agent Illinois State University 2012 - 2013
Educational Technology Specialist

Teaching, Microsoft Office, Technical Leadership, Project Management, Operations Management, Help Desk Support, Windows 8, Leadership Development, Training, Team Leadership, Customer Service, Windows 10, It Solutions, Windows 7, Technical Support, Windows, Mobile Technology, Outlook

339 northwest Millstone Cir, Blue Springs, MO 64015

Program Development

Kansas City Public Schools
Long Term Substitute Teacher Turn the Page Kc Aug 2016 - Aug 2017
Assistant Director of Communications and Programs Metro Lutheran Ministry Oct 2015 - Jul 2016
Career Development Specialist Healthport Llc Jan 2015 - Aug 2015
Senior Roi Specialist Cvs Health Jan 2014 - May 2014
Case Review Coordinator Emsi Aug 2013 - Dec 2013
Medical Records Technician The University of Texas at Austin Jun 2012 - Dec 2012
Student Development Advisor Intern Cvs Health May 2007 - Jun 2012
Pharmacy Technician Amerisourcebergen Jul 2009 - Apr 2010
Benefits Verification and Reimbursement Specialist Amerisourcebergen 2008 - 2010
Pharmacy Technician Ii Unitedhealth Group Aug 2006 - May 2007
Claims Examiner Cvs Specialty Jan 2002 - May 2006
Lead Patient Care Coordinator

Texas Woman's University 2011 - 2013
Master of Business Administration, Masters, Management, Health Care Administration Paul Quinn College 2007 - 2009

Certified Pharmacy Technician With Iv Certification, Pharmaceutical Industry, Hospitals, Pharmacy, Healthcare, Data Analysis, Team Building, Management, Pharmacists, Public Speaking, Customer Service, Managed Care, Microsoft Word, Time Management, Training, Healthcare Management, Microsoft Excel, Research, Leadership, Microsoft Office, Medicine, Access, Health Insurance, Healthcare Information Technology, Hipaa, Human Resources, Case Management Services, Capacity Building, Event Planning, Recruiting, Recruitment Advertising, Job Coaching, Job Search Strategies, Job, Google Suite, Google Docs, Google Drive, Google Sheets, Google+, Customer Relationship Management, Networking, Community Outreach, Leadership Development, Strategic Planning, Nonprofit Organizations, Program Development, Volunteer Management, Staff Development, Fundraising

Technical Writing
Community Activities
Youth Development
Higher Education

Health Organizations Management
Pharmacy Technician
License 320101050765387
Texas Woman's University
Pharmacy Technician Certification Board (Ptcb), License 320101050765387

Dallas, TX

Pharmaceuticals

Corporation for National and Community Service AmeriCorps VISTA - Dallas, TX Jun 2012 to Dec 2012
Student Development Advisor- Creatively CVS Pharmacy - Mesquite, TX May 2007 to Jun 2012
Pharmacy Technician CVS Pharmacy - Frisco, TX Aug 2008 to Apr 2010
Pharmacy Technician II CVS Caremark - Richardson, TX Feb 2002 to May 2006
Lead Patient Care Coordinator

Texas Woman's University - Denton, TX Jan 2011 to May 2013
MBA in Management Paul Quinn College - Dallas, TX Sep 2009
Bachelor of Science in Organizational Management

AmeriCorps VISTA - Dallas, TX Jun 2012 to Dec 2012
Student Development Advisor- Creatively CVS Pharmacy - Mesquite, TX May 2007 to Jun 2012
Pharmacy Technician CVS Pharmacy - Frisco, TX Aug 2008 to Apr 2010
Pharmacy Technician II CVS Caremark - Richardson, TX Feb 2002 to May 2006
Lead Patient Care Coordinator

Texas Woman's University - Denton, TX Jan 2011 to May 2013
MBA in Management Paul Quinn College - Dallas, TX Aug 2007 to Sep 2009
Bachelor of Science in Organizational Management

Exceptional organizational and planning skills as well as experience working with diverse client groups Area of study tailored to creatively approach high-level situations to generate solutions Ability to work in fast pace and demanding environments Excellent Management and Leadership Skills Ability to Train and Motivate internal and external clients Ability to work Independently or in a Team matrix Technically proficient with Microsoft Office as well as internet and database navigation Ability to embrace change Extensive research capabilities Critical analysis skills and thinker Analytical and logical reasoning abilities Ability to communicate effectively, verbal and written Knowledge of administrative procedures, concepts, principles and practices Report and documentation preparing skills Recruiting Skills Retention Skills Utilized Microsoft Office Package Utilized PC and Mac Operating Systems Utilized AS400, CPR+ SharePoint, and various health care claims processing systems Active Volunteer with various organizations