Francis C Chang, 772065 Ashton Dr, Roseville, CA 95747

8009813, Aug 30, 2011

Aug 16, 2005

11/205369

Francis Chang - Los Altos CA, US

Siemens Enterprise Communications, Inc. - Boca Raton FL

H04M 11/00
H04M 1/64
H04M 3/42

379 8818, 379 8817, 37920103

A method for providing a telephone user interface programmable shortcut for a telephone-accessed system includes steps as follows. The telephone user interface programmable shortcut is mapped to a telephone key stroke sequence. The telephone-accessed system is dialed into via a telephone. The telephone key stroke sequence is pressed by the telephone-accessed system when the telephone user interface programmable shortcut is activated via the telephone.

8510659, Aug 13, 2013

Aug 16, 2010

12/857410

Yu Cong Lam - San Jose CA, US
George Colliat - Emerald Hills CA, US
Shih-Hsin Peng - Sunnyvale CA, US
Francis Chang - San Mateo CA, US
Teodoro Pimentel - Belmont CA, US

Oracle International Corporation - Redwood Shores CA

G06F 3/00

715734, 715736, 715747, 715765, 715782

Embodiments of the invention provide systems and methods for using multi-dimensional modeling techniques to handle analytical metrics and assignment previews, for example, in the context of territory proposals and what-if analysis. In some embodiments, a set of proposed territory definitions is generated in a territory management system to represent a hierarchical set of proposed territories each as a set of cells of a hypercube. A modification is received to the proposed territory definitions, and the proposed territory definitions are updated according to the modification. A query is received (e. g. , at the territory management system via a user interface) and is executed against the proposed territory definitions in the territory management system to generate a query result. The query result is output to provide analytical metrics and/or assignment preview functionality.

2011004, Feb 17, 2011

Aug 16, 2010

12/857507

Francis Chang - Redwood City CA, US
Teodoro Pimentel - Belmont CA, US
Sanjay Pusegaonkar - Palo Alto CA, US
Yu Cong Lam - San Jose CA, US
George Colliat - Emerald Hills CA, US
Fivos Constantinou - San Francisco CA, US

Oracle International Corporation - Redwood Shores CA

G06Q 10/00

705348

Embodiments of the invention provide systems and methods for using multi-dimensional modeling techniques to handle territory proposals for sandboxing territory changes, for performing what-if analyses, etc. In some embodiments, a staging environment allows the creation of a proposed territory model (e.g., a proposed territory hypercube) based on a production territory model or some other baseline territory model version. The territory proposal is associated with a name, owner, activation trigger event, and the proposed territory model. The owner can modify the proposed territory definitions in the staging environment, and the modifications may be published to subordinates, audited for errors, etc. When the proposed territory model is as desired, the owner may request activation of the territory upon occurrence of the activation trigger event occurs. Activation may involve promotion of the proposed territory model (e.g., or the modifications) to the production environment, for example, including realignment, reconciliation, auditing, and/or any other processing.

2011012, May 26, 2011

Aug 16, 2010

12/857403

George Colliat - Emerald Hills CA, US
Francis Chang - San Mateo CA, US
Yu Cong Lam - San Jose CA, US
Harish Bansal - Fremont CA, US
Subramanian Venkatesan - Redmond City CA, US
Fivos Constantinou - San Francisco CA, US

Oracle International Corporation - Redwood Shores CA

G06Q 10/00

705348

Embodiments of the invention provide systems and methods for using multi-dimensional modeling techniques to optimize definition and management of sales territories. Embodiments use multi-dimensional modeling to define territories in such a way that accounts for applicable territory criteria as sets with logical boundaries, rather than as a defined rule-based architecture. For example, territory criteria are modeled as hierarchical dimensions that form boundaries to a territory hypercube. An individual territory may be a set of cells in the hypercube. In certain embodiments, the territory (e.g., set of cells) is formalized by an MDX query.