Frederick Burriss resumes & CV records
Resumes
Service Delivery Manager - Eucs - Axalta Coating Systems
Position:
Service Delivery Manager - EUCS at FCS Software Solutions
Location:
Breinigsville, Pennsylvania
Industry:
Information Technology and Services
Work:
FCS Software Solutions
- Wilmington, DE since Apr 2013
Service Delivery Manager - EUCS BD - Sparks, MD Nov 2012 - Apr 2013
Desktop Support Team Lead for BD Diagnostics - Contract Position HALOTEQ - Sparks, MD Jun 2012 - Nov 2012
Support Team Lead Air Products and Chemicals - Breinigsville, PA Sep 2011 - Mar 2012
Global IT Infrastructure - LAN & Desktop Team - Contract Position Pfizer - Collegeville, PA Aug 2011 - Sep 2011
IE8 Global Response Center Team Analyst - Contract Position Buckeye Partners - Allentown, Pennsylvania Area Jun 2011 - Aug 2011
Help Desk Engineer III - Contract Position LS3 Inc. - Odenton, MD Area Jun 2010 - May 2011
PIV Enrollment Support Desk Engineer 2 Comcast Interactive Media - White Marsh, MD Apr 2009 - Jul 2010
IP Support FedexOffice - White Marsh, MD Area Oct 2006 - Jan 2009
Assistant Manager / Center Specialist / 2nd Key Home Depot - Baltimore, Maryland Area Oct 2005 - Oct 2006
Millwork Specialist PC Retro - Baltimore, Maryland Area Jul 2003 - Oct 2005
Store Manager Worldspace - Washington D.C. Metro Area Jan 2001 - Jul 2003
Network Administrator Blockbuster - Glen Burnie, MD Area Apr 2002 - May 2003
Assistant Manager ICI Systems - Washington D.C. Metro Area May 1999 - Jan 2001
Microsoft Certified Trainer / Consultant UMUC - Baltimore, Maryland Area May 2000 - Nov 2000
Instructor Teligent - Tysons Corner VA Area Feb 1996 - May 1999
NOC Supervisor / Help Desk Manager Computer City - Baltimore, Maryland Area Jan 1988 - Feb 1996
Service Center Manager Continental Foods - Baltimore, Maryland Area Jun 1986 - Jan 1988
2nd Shift AS400 Operator
Service Delivery Manager - EUCS BD - Sparks, MD Nov 2012 - Apr 2013
Desktop Support Team Lead for BD Diagnostics - Contract Position HALOTEQ - Sparks, MD Jun 2012 - Nov 2012
Support Team Lead Air Products and Chemicals - Breinigsville, PA Sep 2011 - Mar 2012
Global IT Infrastructure - LAN & Desktop Team - Contract Position Pfizer - Collegeville, PA Aug 2011 - Sep 2011
IE8 Global Response Center Team Analyst - Contract Position Buckeye Partners - Allentown, Pennsylvania Area Jun 2011 - Aug 2011
Help Desk Engineer III - Contract Position LS3 Inc. - Odenton, MD Area Jun 2010 - May 2011
PIV Enrollment Support Desk Engineer 2 Comcast Interactive Media - White Marsh, MD Apr 2009 - Jul 2010
IP Support FedexOffice - White Marsh, MD Area Oct 2006 - Jan 2009
Assistant Manager / Center Specialist / 2nd Key Home Depot - Baltimore, Maryland Area Oct 2005 - Oct 2006
Millwork Specialist PC Retro - Baltimore, Maryland Area Jul 2003 - Oct 2005
Store Manager Worldspace - Washington D.C. Metro Area Jan 2001 - Jul 2003
Network Administrator Blockbuster - Glen Burnie, MD Area Apr 2002 - May 2003
Assistant Manager ICI Systems - Washington D.C. Metro Area May 1999 - Jan 2001
Microsoft Certified Trainer / Consultant UMUC - Baltimore, Maryland Area May 2000 - Nov 2000
Instructor Teligent - Tysons Corner VA Area Feb 1996 - May 1999
NOC Supervisor / Help Desk Manager Computer City - Baltimore, Maryland Area Jan 1988 - Feb 1996
Service Center Manager Continental Foods - Baltimore, Maryland Area Jun 1986 - Jan 1988
2nd Shift AS400 Operator
Education:
University of Maryland University College 2012 - 2014
Lehigh Carbon Community College 2011 - 2013
BS, Computer Forensics Catonsville Community College 2010 - 2011
BS, Computer Forensics Dundalk Community College 1986 - 1988
AS, Computer Science - User Interface Design Our Lady Of Pompei 1982 - 1986
High School DIploma, College Prep.
Lehigh Carbon Community College 2011 - 2013
BS, Computer Forensics Catonsville Community College 2010 - 2011
BS, Computer Forensics Dundalk Community College 1986 - 1988
AS, Computer Science - User Interface Design Our Lady Of Pompei 1982 - 1986
High School DIploma, College Prep.
Skills:
Active Directory, DNS, Windows Server 2003, Servers, Troubleshooting, VMware, VMware Infrastructure, Microsoft Exchange, Exchange Connectivity, Microsoft Office, Microsoft Office 2007, ViPR, DNS management, Microsoft DNS, Server Administration, Blackberry Enterprise Server, 2008 R2, 2008 Administration, Microsoft Office 2003, SBS, Enterprise Architecture, Enterprise Software, Autotask, MSP Advanced Practitioner, Windows Server, Network Security, Windows, Linux, Computer Hardware, Windows 7, XP, Operating Systems, Disaster Recovery, Software Installation, Integration, Sales, Import Export, Network Engineering, Wireless Networking, Teaching, Consultants, Educational Technology, Customer Service, Software Documentation, Technical Support, System Deployment, Dell OpenManage, VMware ESX, Hyper-V, Dell PowerEdge Servers
Interests:
Reading, Technology, Business Startups, New Product Development, Swimming, Cooking, Online Gaming, and Traveling
Honor & Awards:
A+, NET+, MCP, MCSE, MCT Certifications (updates in progress) currently working on BA in Computer Forensics and MS Security Plus Certification.
Languages:
English
Certifications:
A+ Certified Service Technician, CompTia
Network+, CompTIA
Network+, CompTIA
Analyst
Location:
Aberdeen, MD
Industry:
Military
Work:
Us Army
Analyst Us Army Jan 1987 - Mar 2009
Adjutant General Corps
Analyst Us Army Jan 1987 - Mar 2009
Adjutant General Corps
Education:
Troy University 2000 - 2003
Masters, Business Administration, Management, Business Administration and Management University of Tennessee, Knoxville 1978 - 1983
Masters, Business Administration, Management, Business Administration and Management University of Tennessee, Knoxville 1978 - 1983
Information Technology Service Success Manager
Location:
106 Allen Rd, Basking Ridge, NJ 07920
Industry:
Information Technology And Services
Work:
Hcl Technologies
Information Technology Service Success Manager Infosys
Principal Consultant - Process and Domain Consulting - Cloud and Infrastructure Services Axalta Coating Systems Apr 2013 - Apr 2014
Service Delivery Manager - Eucs Bd Nov 2012 - Apr 2013
Desktop Support Team Lead For Bd Diagnostics - Contract Position Haloteq Jun 2012 - Nov 2012
Support Team Manager Air Products Sep 2011 - Mar 2012
Global It Infrastructure - Lan and Desktop Team - Contract Position Pfizer Aug 2011 - Sep 2011
Ie8 Global Response Center Team Analyst - Contract Position Buckeye Partners Jun 2011 - Aug 2011
Help Desk Engineer Iii - Contract Position Ls3 Technologies, Inc. Jun 2010 - May 2011
Piv Enrollment Support Desk Engineer 2 Comcast Apr 2009 - Jul 2010
Ip Support Iii Fedex Office Oct 2006 - Jan 2009
Assistant Manager and Center Specialist and 2Nd Key The Home Depot Oct 2005 - Oct 2006
Millwork Specialist Pc Retro Jul 2003 - Oct 2005
Store Manager Worldspace Jan 2001 - Jul 2003
Network Administrator Blockbuster Apr 2002 - May 2003
Assistant Manager Ici Systems May 1999 - Jan 2001
Microsoft Certified Trainer and Consultant University of Maryland University College May 2000 - Nov 2000
Adjunct Instructor Teligent Feb 1996 - May 1999
Noc Supervisor and Help Desk Manager Computer City Jan 1988 - Feb 1996
Service Center Manager Continental Foods Jun 1986 - Jan 1988
2Nd Shift As400 Operator
Information Technology Service Success Manager Infosys
Principal Consultant - Process and Domain Consulting - Cloud and Infrastructure Services Axalta Coating Systems Apr 2013 - Apr 2014
Service Delivery Manager - Eucs Bd Nov 2012 - Apr 2013
Desktop Support Team Lead For Bd Diagnostics - Contract Position Haloteq Jun 2012 - Nov 2012
Support Team Manager Air Products Sep 2011 - Mar 2012
Global It Infrastructure - Lan and Desktop Team - Contract Position Pfizer Aug 2011 - Sep 2011
Ie8 Global Response Center Team Analyst - Contract Position Buckeye Partners Jun 2011 - Aug 2011
Help Desk Engineer Iii - Contract Position Ls3 Technologies, Inc. Jun 2010 - May 2011
Piv Enrollment Support Desk Engineer 2 Comcast Apr 2009 - Jul 2010
Ip Support Iii Fedex Office Oct 2006 - Jan 2009
Assistant Manager and Center Specialist and 2Nd Key The Home Depot Oct 2005 - Oct 2006
Millwork Specialist Pc Retro Jul 2003 - Oct 2005
Store Manager Worldspace Jan 2001 - Jul 2003
Network Administrator Blockbuster Apr 2002 - May 2003
Assistant Manager Ici Systems May 1999 - Jan 2001
Microsoft Certified Trainer and Consultant University of Maryland University College May 2000 - Nov 2000
Adjunct Instructor Teligent Feb 1996 - May 1999
Noc Supervisor and Help Desk Manager Computer City Jan 1988 - Feb 1996
Service Center Manager Continental Foods Jun 1986 - Jan 1988
2Nd Shift As400 Operator
Education:
Lone Star College 2016 - Jun 2018
Bachelors, Forensics Houston Community College 2014 - 2016
Lehigh Carbon Community College 2011 - 2013
Bachelors, Bachelor of Science, Forensics Catonsville Community College 2010 - 2011
Bachelors, Bachelor of Science, Forensics Community College of Baltimore County 1986 - 1988
High School Diploma, College Prep 1982 - 1986
College Prep 1982 - 1986
Bachelors, Forensics Houston Community College 2014 - 2016
Lehigh Carbon Community College 2011 - 2013
Bachelors, Bachelor of Science, Forensics Catonsville Community College 2010 - 2011
Bachelors, Bachelor of Science, Forensics Community College of Baltimore County 1986 - 1988
High School Diploma, College Prep 1982 - 1986
College Prep 1982 - 1986
Skills:
Vendor Management, Networking, Troubleshooting, Integration, System Deployment, It Management, Project Management, Customer Service, Software Documentation, Itil, Disaster Recovery, Network Security, Business Process Improvement, Enterprise Architecture, Customer Relationship Management, Network Engineering, Team Leadership, It Strategy, It Infrastructure Management, It Service Management, It Operations, Project Planning, Project Delivery, Project Coordination, Software Development Life Cycle, Technical Leadership, Team Building, Team Management, Cross Functional Team Leadership, Workspace1, Vdi, Vmware Vsphere, Negotiation, Software Development, Budgeting, Account Management, English
Interests:
Online Gaming
New Product Development
Cooking
Business Startups
Economic Empowerment
Technology
Traveling
Education
Reading
Science and Technology
Swimming
Animal Welfare
New Product Development
Cooking
Business Startups
Economic Empowerment
Technology
Traveling
Education
Reading
Science and Technology
Swimming
Animal Welfare
Languages:
English
Certifications:
License Db4Dtt0405
Comptia, License Db4Dtt0405
A+ Certified Service Technician
Network+
Comptia, License Db4Dtt0405
A+ Certified Service Technician
Network+
Owner, Cheryl's Creative Crafts
Position:
Owner at Cheryl's Creative Crafts
Location:
Baltimore, Maryland Area
Industry:
Consumer Goods
Work:
Cheryl's Creative Crafts
Owner
Owner
Frederick Burriss - Houston, TX
Work:
Sysco Business Systems (Infosys Contract) Jun 2014 to 2000
Service Delivery Manager Axalta Coating Systems (contract for FCS Software Solutions) - Chadds Ford, PA Mar 2013 to Apr 2014
EUCS - Service Delivery Manager Atos for Beckton Dickenson - Sparks, MD Nov 2012 to Mar 2013
Desktop Support Team Lead Haloteq - Sparks, MD Jun 2012 to Nov 2012
Desktop Support Team Lead Air Products - Trexlertown, PA Sep 2011 to Mar 2012
Global IT Support - Lan & Desktop Team Pfizer - Collegeville, PA Aug 2011 to Sep 2011
IE8 Global Response Center Analyst - Tier III Buckeye Partners, LP - Breinigsville, PA Jun 2011 to Aug 2011
Support Desk Engineer 2 LS3 Inc. - Odenton, MD Jul 2010 to May 2011
PIV Enrollment Support Desk Engineer Comcast Corp - White Marsh, MD Apr 2009 to Jul 2010
Advance Product Support Specialist II Team Lead FedEx Office - White Marsh, MD Oct 2006 to Jan 2009
Assistant Manager Worldspace Corporation - Washington, DC Jan 2001 to Jul 2003
Assistant Network Admin / Help Desk Manager ICI Systems - Washington, DC May 1999 to Jan 2001
Trainer / Network Engineer University of Maryland - College Park, MD May 2000 to Nov 2000
Trainer Teligent - Alexandria, VA Feb 1996 to May 1999
Supervisor / Help Desk Manager Computer City Supercenters - Timonium, MD Jan 1988 to Feb 1996
Service Center Manager
Service Delivery Manager Axalta Coating Systems (contract for FCS Software Solutions) - Chadds Ford, PA Mar 2013 to Apr 2014
EUCS - Service Delivery Manager Atos for Beckton Dickenson - Sparks, MD Nov 2012 to Mar 2013
Desktop Support Team Lead Haloteq - Sparks, MD Jun 2012 to Nov 2012
Desktop Support Team Lead Air Products - Trexlertown, PA Sep 2011 to Mar 2012
Global IT Support - Lan & Desktop Team Pfizer - Collegeville, PA Aug 2011 to Sep 2011
IE8 Global Response Center Analyst - Tier III Buckeye Partners, LP - Breinigsville, PA Jun 2011 to Aug 2011
Support Desk Engineer 2 LS3 Inc. - Odenton, MD Jul 2010 to May 2011
PIV Enrollment Support Desk Engineer Comcast Corp - White Marsh, MD Apr 2009 to Jul 2010
Advance Product Support Specialist II Team Lead FedEx Office - White Marsh, MD Oct 2006 to Jan 2009
Assistant Manager Worldspace Corporation - Washington, DC Jan 2001 to Jul 2003
Assistant Network Admin / Help Desk Manager ICI Systems - Washington, DC May 1999 to Jan 2001
Trainer / Network Engineer University of Maryland - College Park, MD May 2000 to Nov 2000
Trainer Teligent - Alexandria, VA Feb 1996 to May 1999
Supervisor / Help Desk Manager Computer City Supercenters - Timonium, MD Jan 1988 to Feb 1996
Service Center Manager
Education:
LCCC - Lehigh Valley, PA 2010 to 2011
BS in Computer Science
BS in Computer Science
Frederick Burriss - Allentown, PA
Work:
Air Products and Chemicals (Contract Position) Sep 2011 to 2000
Global IT Infrastructure - Lan & Desktop Team Pfizer (Contract Position) - Collegeville, PA Aug 2011 to Sep 2011
IE8 Global Response Center Analyst - Tier III Buckeye Partners, LP (Contract Position) - Breinigsville, PA Jun 2011 to Aug 2011
Support Desk Engineer 2 LS3 Technologies, Inc - Odenton, MD Jul 2010 to May 2011
PIV Enrollment Support Desk Engineer 2 Comcast Corp - White Marsh, MD Apr 2009 to Jul 2010
Advance Product Support Specialist II FedEx Office - White Marsh, MD Oct 2006 to Jan 2009
Assistant Manager The Home Depot - Aberdeen, MD Oct 2005 to Oct 2006
Millwork Specialist PC Retro / Computer Warehouse - Glen Burnie, MD Jul 2003 to Oct 2005
Network Engineer / Center Manager Worldspace Corporation - Washington, DC Jan 2001 to Jul 2003
Assistant Network Admin / Help Desk Manager BlockBuster Video - Glen Burnie, MD Apr 2002 to May 2003
Assistant Manager ICI Systems - Washington, DC May 1999 to Jan 2001
Trainer / Network Engineer Univeristy of Maryland University College (Contract Position) - College Park, MD May 2000 to Nov 2000
Trainer Teligent - Tysons Corner, VA Feb 1996 to May 1999
NOC Supervisor / Help Desk Manager Computer City Supercenters - Rockville, MD Jan 1988 to Feb 1996
Service Center Manager
Global IT Infrastructure - Lan & Desktop Team Pfizer (Contract Position) - Collegeville, PA Aug 2011 to Sep 2011
IE8 Global Response Center Analyst - Tier III Buckeye Partners, LP (Contract Position) - Breinigsville, PA Jun 2011 to Aug 2011
Support Desk Engineer 2 LS3 Technologies, Inc - Odenton, MD Jul 2010 to May 2011
PIV Enrollment Support Desk Engineer 2 Comcast Corp - White Marsh, MD Apr 2009 to Jul 2010
Advance Product Support Specialist II FedEx Office - White Marsh, MD Oct 2006 to Jan 2009
Assistant Manager The Home Depot - Aberdeen, MD Oct 2005 to Oct 2006
Millwork Specialist PC Retro / Computer Warehouse - Glen Burnie, MD Jul 2003 to Oct 2005
Network Engineer / Center Manager Worldspace Corporation - Washington, DC Jan 2001 to Jul 2003
Assistant Network Admin / Help Desk Manager BlockBuster Video - Glen Burnie, MD Apr 2002 to May 2003
Assistant Manager ICI Systems - Washington, DC May 1999 to Jan 2001
Trainer / Network Engineer Univeristy of Maryland University College (Contract Position) - College Park, MD May 2000 to Nov 2000
Trainer Teligent - Tysons Corner, VA Feb 1996 to May 1999
NOC Supervisor / Help Desk Manager Computer City Supercenters - Rockville, MD Jan 1988 to Feb 1996
Service Center Manager
Education:
Lehigh Carbon Community College - Schnecksville, PA Jan 2011 to Jan 2013
Computer Forensics Community College of Baltimore County - Catonsville, MD Jan 2009 to Jan 2010
Computer Forensics Dundalk Community College - Dundalk, MD Jan 1986 to Jan 1988
Computer & Information Systems
Computer Forensics Community College of Baltimore County - Catonsville, MD Jan 2009 to Jan 2010
Computer Forensics Dundalk Community College - Dundalk, MD Jan 1986 to Jan 1988
Computer & Information Systems
Skills:
Tier 3 Network Support, Help Desk Manager, NOC Supervisor, Technical Documentation, Remedy Administration, Clarify Administration, Heat Administration, Ghost Image Development & Deployment, SMS Package Development and Deployment