Work:
Blackboard
Training Facilitator
Blackboard
Student Services Agent
Walgreens
Oct 2009 - Jul 2011
Account Manager
Intrepid Usa Healthcare Services
Apr 2004 - Oct 2009
Account Executive
Somerset Nursing and Rehabilitation
Nov 2001 - Jan 2004
Administrator
Commonwealth of Kentucky
1999 - 2001
Alternative Sentencing Coordinator
Somerset Active Day
1997 - 1999
Administrator
Stat Resources
1993 - 1997
Administrator
Lake Cumberland Home Health/Healthcare Resources
1988 - 1997
Administrative Assistant
Education:
Centre College 1982 - 1986
Bachelors, Bachelor of Arts, French
Skills:
Team Building, Leadership, Leadership Development, Strategic Planning, Training, Coaching, Public Speaking, Account Management, Hospitals, Public Relations, Editing, Management, Healthcare, Program Management, Managed Care, Healthcare Management, Community Outreach, Process Improvement, New Business Development, Management Consulting, Home Care, Business Development, Blues, People Development, Mentoring, L&D, Human Resources, Training and Development, Staff Development, Employee Training, Employee Learning and Development, Communication, Contact Centers, Customer Service, Sales, Small Business Management, Talent Management, Strategic Human Resource Planning
Certifications:
Communicating With Confidence
Train the Trainer
Handling Workplace Change As An Employee
Creating and Giving Business Presentations
Using Questions To Foster Critical Thinking and Curiosity
Delivering Bad News To A Customer
Performing Under Pressure
Modeling Courageous Leadership: Intelligent Disobedience
Phone-Based Customer Service
Driving Workplace Happiness
