Location:
6504 south Mckemy St, Tempe, AZ 85283
Work:
Centurylink
Lead Process Analyst
Qwest Communications
2000 - 2010
Lead Technical Trainer
Education:
Phoenix College 1972 - 1973
Skills:
Instructor Led Training, Training Delivery, Telecommunications, Training, Blended Learning, Instructional Design, Networking, Technical Writing, Performance Management, Hands on Training, Snagit, Coaching, Personnel Management, Program Management, Process Improvement, Quality Assurance, Strategic Planning, E Learning, Sales Operations, Project Management, Talent Management, Analysis, Succession Planning, Employee Relations, Management, Cross Functional Team Leadership, Team Management, Customer Satisfaction, New Hire Orientations, Wireless, Employee Engagement, Employee Training, Performance Consulting, Onboarding, Team Building, Technical Training, Workshop Facilitation, Project Planning, Telephony, Learning Management, Leadership, Change Management, Learning Management Systems, Customer Experience, Conflict Resolution, Technical Documentation, Troubleshooting, Team Leadership, Leadership Development, Optical Fiber