Greg M O'Hare, 4645 Sleigh Dr, Hanson, MA 02341

Quincy, MA

Information Technology And Services

Cloudhealth Technologies, Inc.
Sales Engineer Cloudhealth Technologies, Inc. May 2015 - Jul 2019
Training Manager Carbonite Apr 2011 - May 2015
Senior Technical Trainer Plumchoice Online Pc Services Jan 2009 - Jul 2010
Technical Training Specialist Ii Commonwealth of Massachusetts May 2008 - Jan 2009
Pc Application Trainer Verizon Jul 2007 - Jan 2008
Regional Sales Trainer Bt Apr 2004 - Jun 2007
Lead Trainer - Operations Bt Nov 2002 - Apr 2004
Conference Coordinator Bizland.com Mar 2000 - Sep 2001
Technical Support Team Leader

Training, Call Centers, Training Delivery, Leadership, Customer Service, Team Leadership, Technical Support, Quality Assurance, Employee Training, Management, Software Documentation, System Administration, Cloud Computing, Troubleshooting, Technical Training, Instructor Led Training, Program Management, Process Improvement, Team Building, Coaching, Project Management, Sales, Hands on Training, Instructional Design, Crm, Networking, Customer Satisfaction, Customer Experience, Performance Management, Time Management, Call Center, E Learning, Sharepoint, Customer Service Training, Customer Product Training, Technical Documentation, Technical Writing, Sales Operations, Administration, Soft Skills, Call Quality, Webinars, Partner Enablement, Csat, Motivation, Partner Program Development, Customer Engagement, Product Certification, Sales Enablement, Software As A Service, Social Media, Gap Analysis, Addie, Testing, Webex, Captivate

Microsoft Certified Trainer
Mcsa: Windows Server 2012
Ctt+
Microsoft Technology Associate (Mta): Windows Server Administration Fundamentals
Microsoft Technology Associate (Mta) - Windows Operating System Fundamentals
Microsoft Certified Professional
Supervisory Skills Development Series - Level 1
Awsâ Technicalâ Professional
Awsâ Businessâ Professional
Cloudhealth Platform Administrator Certified Associate
Aws Certified Cloud Practitioner
Microsoft Certified: Azure Fundamentals
License E882-7460
License E859-9546
License E888-7600
License E800-9004
License E800-9005
Aws Technical Professional
Aws Business Professional
Aws Technical Professional
Aws Business Professional

Greater Boston Area

Education Management

Sales, Customer Service, Technical Documentation, Technical Support, Software Documentation, Training Delivery, Training, Soft Skills, Customer Service Training, Customer Product Training, Social Media, Call Center, CSAT, Call Quality, Instructor-led Training