Harold L Vance, 623311 Chadwell Dr, Dallas, TX 75234

Dallas/Fort Worth Area

Information Technology and Services

2208 Kirby Rd, Milton, WV 25541

Computer Software

Tropo, Inc. - Menlo Park, California since Jun 2013
Technical Account Manager / Project Manager Voxeo Labs - Dallas/Fort Worth Area Jun 2013 - Jul 2013
Technical Account Manager/Project Manager Ascendix Technologies - Dallas/Fort Worth Area Oct 2012 - May 2013
Senior Project Manager Vance Business Consulting - Dallas/Fort Worth Area Feb 2012 - Oct 2012
Owner Nexidia - Dallas, Tx Feb 2011 - Feb 2012
Director of Client Engagements Nexidia - Dallas, Tx Feb 2008 - Feb 2011
Engagement Manager/ Client Services Director Telvista - Mattapoisett, Ma Jan 2006 - Feb 2008
Strategic Program Manager HLVAdvisors - Mattapoisett, Ma Mar 2005 - Jan 2006
Owner Telvista Jul 2001 - Mar 2005
Executive Director CompUSA - Dallas, Tx Jan 1999 - Jun 2001
Director Information Systems, Call Center CompUSA - Plano, Texas Jul 1998 - Jun 1999
Strategic Partner Analyst CompUSA - Plano, Tx Jan 1998 - Jul 1998
Call Center Manager Cambridge Technology Partners 1997 - 1998
Senior Associate II Hoerscht Celanese 1997 - 1997
IT Help Center Manager Stream International 1993 - 1997
Program Manager Corporate Software 1993 - 1995
Group Manager Core Laboratory 1989 - 1993
Technician

Crm, Outsourcing, Professional Services, Strategy, Program Management, Business Development, Vendor Management, Call Center, Pre Sales, Project Management, Analytics, Consulting, Team Leadership, Sales, Training, Process Improvement, Customer Experience, Telecommunications, Enterprise Software, Business Intelligence, Cloud Computing, Customer Satisfaction, New Business Development, Business Analysis, Business Process Improvement, Bpo, Strategic Planning, Salesforce.com, Account Management, Strategic Partnerships, Speech Analytics, Ivr, Start Ups, Team Building, Business Strategy, Integration, Service Delivery, Operations Management, Management Consulting, Workforce Management, Technical Support, Voip, Change Management, Process Automation, Speech Technology, Strategic Sales, Customer Retention, Mobile Technology, Paas, Voice Over Ip

Children

Sales Excellence Award
Telvista
Sales Award for winning 300k of business
Sales Excellence Award
Telvista
New Opportunity 650k
Sales Excellence Award
Telvista
New Business - 500k
Sales Excellence Award
Telvista
New Business 100mil
Sales Excellence Award
Telvista
New Business - 2.5mil
Sales Excellence Award
Telvista
New Business - 200k
Sales Excellence Award
Telvista
New Business - Consulting - 100k
Sales Engineer Award
Nexidia
License Sale - Energy
Peer to Peer Award
Corporate Software
Awarded to Outstanding personnel that go above and beyond to help their Peer's
Sales
Nexidia
Renewal - Telecommunications - 1.8 mil
Sales
Nexidia
Renewal - Finance/Banking - 2.6 mil
Sales
Nexidia
New Business - IVR - Voice Recognition Engagement
Go Big Award
Nexidia
Telecommunications 2.8 mil
Sales Excellence Award
Telvista
100k - Retail Customer
Sales
Nexidia
Telecommunications - Quick Start 150k
Sales Excellence Award
Tellvista
New Business - 1.2 mil

United States