Heather Elizabeth Smith, 39Seattle, WA

Walmart - Hurst, TX Jun 2014 to Nov 2014
Photo sales Wal Mart - Fort Worth, TX Feb 2012 to Mar 2013
Cashier & Sales Associate Jackson Hewitt - Fort Worth, TX Jan 2012 to Apr 2012
Customer Service Assistant Iszy's Landscape Co - Wichita, KS May 2005 to Nov 2010
Secretary/Laborer/Job-Site Supervisor Subway - Derby, KS Nov 2007 to Apr 2009
Sandwich Artist

Haysville Alternative High School - Haysville, KS Aug 2008 to Dec 2008
Diploma Campus High School - Wichita, KS Aug 2006 to May 2008

N/A - Lake Stevens, WA Mar 2014 to Jun 2014
Nanny/Housekeeper Barnes & Noble - Lynnwood, WA Nov 2013 to May 2014
Shipping and Receiving Clerk Nike - Tulalip, WA Aug 2013 to Jan 2014
Shipping and Receiving Clerk Cabela's - Tulalip, WA Aug 2012 to May 2013
Footwear Sales Associate Nautica Store - Tulalip, WA Dec 2011 to Aug 2012
Sales Associate/Cashier

Everett Community College - Everett, WA 2012 to 2013
General studies Lake Stevens High School - Lake Stevens, WA 2009 to 2013
Diploma in Music Programs

Warehouse/Retail Three years working warehouse and retail sales. Shipping and receiving of merchandise. Unpacking and distribution of merchandise. Inventory and data entry of all products and merchandise with strict record keeping. Organization and maintenance of warehouse. Unofficially became the Warehouse organization specialist. Developed excellent customer service skills in handling any customer complaints with 100% customer satisfaction. Prepping, stocking and organization of merchandise, merchandise displays, knowledge of product(s), cashiering, purchasing, and telecommunications. Project team lead on remodel of Footwear Department resulting in Recognition award. Opening and closing of store. Duties included money count, Till set up, 10-key calculator use, data entry, bank drops, use of photo copier machine and other office machinery. Childcare/Home Management Nanny, time management/scheduling, home management, organization, tutoring Computer Skills Proficiency in Researching, and accumulating information including transferring information into graphs, reports, and presentation. Proficiency in Microsoft Word, Publisher, Power Point, Access, Excel, and Outlook. Developed twelve videos, some music videos, using video editor. WPM 42

Pima Medical Institute - Renton, WA Nov 2013
MA in Medical Youth Source - Renton, WA 2012 to 2012
GED in GED

Batteries Plus - Everett, WA 2011 to 2012 Best Buy - Everett, WA 2009 to 2011
Cashier, Returns, Exchanges, Sales

Gene Juarez Beauty Academy - Seattle, WA 2012 to 2013
cosmetology Pilchuck High School - Marysville, WA 1999 to 2003
letters

Alumni Ambassador Intern- France - Pullman, WA Aug 2013 to May 2014 Zeppoz Bar, Grill - Pullman, WA Jul 2013 to Apr 2014
Bartender Chris Towns France Memorial Scholarship for Students 2013 to Jan 2013
Honors, Leadership and Volunteer Center for Advising and Career Development, Washington State University - Pullman, WA Aug 2012 to Jan 2013
Career Development Intern and Teaching Assistant WSU International Center Aug 2012 to Dec 2012
Global Bridge Partner Volunteer WSU French Club Jan 2012 to Oct 2012
Public Relations Officer Nu-Ray Metal Products, Inc - Auburn, WA Mar 2010 to Oct 2010
Receptionist

Washington State University - Pullman, WA May 2014
BA in Foreign Languages and Cultures Marseille III University Jan 2013 to Jun 2013
Certificate in Program Green River Community College - Auburn, WA May 2011
Associate of Arts

Surgical Associates of Edmonds Sep 2013 to 2000
Surgery Coordinator Center for Diagnostic Imaging - Mountlake Terrace, WA Apr 2003 to Jun 2013
Lead Insurance Specialist Stevens Hospital - Edmonds, WA Feb 1996 to Jun 2004
Specimen Processor

Team Leading, General Office Skills, Computer Savvy, Customer Service, Scheduling, Insurance Authorizations, Form Creation, Front-Office Operations, Reports, Innovative Thinker, Adobe Creative Suite, Blogging, Photography

Alliance Airlines - Atlanta, GA Apr 2008 to Oct 2013
Road Feeder Specialist Key Essentials - Flint, MI Jan 2007 to Jan 2012
Administrative Office Assistant Medical Front Office, Laureate Medical Group - Atlanta, GA Jul 2006 to Feb 2008
Medical Manager New York & Company - Atlanta, GA Feb 2005 to Jul 2006
Retail Customer Service Rep Dr. Patricia Lloyd-Internal Medicine - Atlanta, GA Nov 2004 to May 2005
Medical Assistant Portsbridge Hospice - Riverdale, GA Aug 2003 to Nov 2004
Volunteer Atlanta Food Bank - Atlanta, GA Aug 2003 to Nov 2004
Volunteer

American Intercontinental University - Dunwoody, GA 2008 to 2010
Associate of Arts in Business Administration and Marketing Anthem College - Atlanta, GA 2003 to 2004
Associate of Science in Medical Administrative Assisting

Excellent Written and Verbal Communication Skills Great Time-Management Skills Strong Customer Service Skills Excellent Organization Skills Great Leadership Skills Computer Knowledge: Microsoft Office-Word, Excel, PowerPoint, Outlook. Switchboard Operator or PBX Telephones Word Processing and Typing: 54 WPM Business Office Administration Manage Records, Files and Documents Filing and Data Archiving Data Entry

Brandywine Conservancy 2009 to Present
Associate Director of Development Brandywine Conservancy - Chadds Ford, PA 2008 to 2008
Young Friends Coordinator Philadelphia Museum of Art - Philadelphia, PA 2002 to 2007
Temporary Positions Philadelphia Museum of Art - Philadelphia, PA 1998 to 2002
Conservation Records Coordinator Pacific Science Center - Seattle, WA 1995 to 1998
Enrichment Coordinator Pacific Science Center - Seattle, WA 1993 to 1995
Education Registrar

Villanova University - Villanova, PA 2012
Certificate in AFP Principles of Fundraising Neumann University - Aston, PA 2011
Master of Science in Organizational & Strategic Leadership University of Delaware - Newark, DE
Bachelor of Arts in Art History, Irish Studies, History