Howard O Bolden, 41Austin, TX

Austin, TX

Oil & Energy

One Gas
Human Resources Business Partner Change Fitness Jul 2013 - Mar 2018
Owner Texas Gas Service Jul 2013 - Mar 2018
Dispatch Manager Texas Gas Service May 2014 - May 2016
Regional Dispatch Supervisor City of San Marcos Apr 2010 - Mar 2014
Utilities Customer Service Supervisor Walgreens Mar 2007 - Apr 2010
Assistant Manager

Keller School of Management 2008 - 2010
Master of Business Administration, Masters, Human Resource Management, Finance Texas Lutheran University 2002 - 2007
Bachelors, Bachelor of Arts, Psychology The University of Alabama 2001 - 2003

Training, Customer Service, Leadership, Microsoft Office, Customer Satisfaction, Problem Solving, Public Speaking, Customer Retention, Microsoft Excel, Access, Communication, Management, Software Implementation, Troubleshooting, Policy, Spss, Team Building, E Commerce, Strategic Planning, Data Analysis, Sql, Inter Personal, Sales, Marketing, Community Outreach, Power Bi, Cognos, Operations Management, Business Process Improvement, Organizational Leadership, Small Business Management, Nonprofit Management, Business Strategy, Talent Management, Executive Leadership, Decision Making, Mentoring, Coaching, Customer Relationship Management, Coaching and Mentoring, Client Services, Daily Operations, Team Spirit, Key Performance Indicators, Account Reconciliation, Bookkeeping, Creativity, Fast Learner, Northstar Cis, As400 System, Mcare, Teleworks, Chase Paymentech, Audiotel, Oracle Financial, Software Documentation, Payroll, Maximo, Kaizen, Kaizen Leadership

English

Six Sigma Black Belt Certification
Transitioning From Manager To Leader
Leadership Foundations
Developing Executive Presence
Finding and Retaining High Potentials
Designing Growth Strategies
Leading Change
Executive Decision Making
Become A Leader
Managing Up, Down, and Across the Organization
Managing New Managers
Professional In Human Resources (Phr)
License 1254560
Six Sigma Green Belt Certification
Management and Strategy Institute, License 1254560

City of San Marcos Apr 2010 to 2000
Utility Services Supervisor Walgreens - New Braunfels, TX Mar 2007 to Apr 2010
Assistant Manager Aarons Sales and Lease - Houston, TX 2004 to 2005
Customer Accounts Manager Peer Plus Youth Organization - Houston, TX 2000 to 2004
President

Keller Graduate School of Management - San Antonio, TX 2008 to 2010
MBA in Business Administration Texas Lutheran University - Seguin, TX
Bachelor of Arts in Psychology

Data Analysis E-commerce Customer Relations Customer Retention Problem Solving Oral Communication Written Communication