Janet L Brown Deceased1802 Saunders Way, Glen Burnie, MD 21061

Humanim May 2013 to 2000
Case Manager University of Maryland, Baltimore County - Baltimore, MD Nov 2012 to Apr 2013
INTERNSHIP BAYCSS Nov 2011 to Nov 2012
Direct Care Specialist CapitalOne N.A - Laurel, MD Sep 2008 to Jan 2010
Customer Care Rep CTI-Creative Touch Interiors - Laurel, MD Dec 2006 to Sep 2008
Accounts Payable Associate Hire One - Washington, DC Dec 2005 to Dec 2006
Receptionist /Customer service Blue Cross Blue Shield - Boston, MA Jan 2001 to Aug 2004
Customer Service Representative

Showare - Kent, WA Jan 2009 to Jan 2015
Cashier/Stand Lead Showare - Seattle, WA Nov 2013 to Jan 2014
Customer service, opening new accounts, processing checks, credit McDonalds Sea-tac Airport Jun 2013 to Sep 2013
Lobby Hostess Showare - Tukwila, WA Nov 2012 to Dec 2012
Cashier Centerplate, Safeco Field - Seattle, WA Apr 2007 to Mar 2012
Cashier Front Desk - Seattle, WA Jun 2002 to May 2005
Office Assistant/Receptionist Splashdown - Riverside, CA Jun 1983 to Sep 1996
Public Relations Representative "Splashdown" Klown Kapers - Riverside, CA Jul 1982 to Jul 1985
Business Owner

Seattle Vocational Institute - Seattle, WA Oct 2002 to Apr 2003
Vocational in Data Entry/Bank Riverside Community College - Riverside, CA Sep 1979 to Dec 1996
A.S. in Education Chaffey College - Rancho Cucamonga, CA Jan 1980 to Jun 1982
A.A. in Business

Anchor Insurance Agency, Inc. 2014 to 2000
Agent Anchor Insurance Agency, Inc - Deale, MD Jan 1989 to Jun 2014
Owner and Manager-Partner Anchor Insurance Agency, Inc - Deale, MD 1984 to 1989
Personal Lines Agent State Farm office - Crofton, MD 1979 to 1984
Office manager and agent Longfield's Elementary School - Forestville, MD 1969 to 1972
Teacher, Grade 1

Various schools offer classes to pick up credits - Annapolis, MD 1989 to 2013
Insurance license certification in Insurance University of MD 1969
Bachelor of Science in Education

Management Experience<br/>Customer Services<br/>Administrative Skills

Cavalier Management - Washington, DC Nov 2011 to Jun 2012
Security Guard Pivate Nursing Homes - Port Arthur, TX May 2004 to Jun 2006
Certified Nursing Assistant Burger King - Houston, TX Feb 2003 to Apr 2003
Cashier Labor Ready - Port Arthur, TX Dec 2002 to Feb 2003
Laborer K-Mart - Gaithersburg, MD Nov 1997 to Mar 1998
Cashier Safeway - Gaithersburg, MD
Cashier

SOME Center for Employment Training - Washington, DC 2011 to 2012
Medical Administrative Assistant North Texas Job Corp - McKinney, TX 1995 to 1996
High School Equivalency US Security Associates - Falls Church, VA 2012 Program of Health Excellence - Port Arthur, TX 2003
Certified Nursing Assistant

Speaks: English

Bank of America 2012 to 2000
Teller Chico's - Pikesville, MD 2009 to Jan 2012
Senior Sales Associate Urbanite Magazine - Baltimore, MD 2007 to 2009
Senior Account Executive Infinity Broadcasting/WQSR Radio - Baltimore, MD 2004 to 2006
Account Executive/Development Specialist Press Associates, Inc - Washington, DC 2000 to Feb 2004
Director of Marketing, Public Relations, and Business Development Chico's FAS - Bethesda, MD 2003 to 2004
Assistant Store Manager The Madison Design Group - Bethesda, MD 1998 to 2000
Director of Business Development American Vocational Association - Alexandria, VA 1996 to 1998
Trade Show Manager/Advertising Manager

Community College of Baltimore County - Hunt Valley, MD 2010
Certificate in MS Office Suite Update University of Maryland - College Park, MD
B.S. in Education

Consistently rated among top producers. Strong sales record in radio, TV, graphic design, print, advertising and special events. Skilled in MS Office applications and Internet sales and research. Top team worker who takes the initiative. Outstanding rapport with clients.

Private Practice 2010 to 2000
Consultant Coalition - Los Angeles, CA 2007 to 2010
Youth Program Manager M. Msc. Master of Metaphysical Science, University of Metaphysics Az 2005 to 2005 Child, Family Psychotherapist, Shields For Families, Inc - Los Angeles, CA 2002 to 2004 Multi Systemic Therapy (MST) 2002 to 2002 Divorce Mediation, CSUDH - Carson, CA 1999 to 1999 Los Angeles Bar Association - Los Angeles, CA 1997 to 1997 American Institute of Hypnotherapy - Irvine, CA 1989 to 1989
Hypnotherapist

University of Sedona - Sedona, AZ 2006
Doctor of Philosophy California State University Dominquez Hills - Carson, CA 2001
Master of Science

Press Associates, Inc. Sep 2013 to 2000
Manager, Marketing and Business Development/Advertising Copywriter Bank of America - Pikesville, MD Jan 2012 to Aug 2013
Professional Teller Chico's, FAS - Baltimore, MD Jan 2010 to Apr 2012
Assistant Store Manager (Bethesda, 2002-2004)/Top Retail Sales Executive (Baltimore) Urbanite Magazine - Baltimore, MD 2008 to 2010
Senior Advertising Account Executive CBS Radio/WQSR-FM - Baltimore, MD 2006 to 2008
Account Executive/Advertising/Outside Sales Maryland Public Television - Owings Mills, MD 2004 to 2006
Account Manager / Development Press Associates, Inc - Washington, DC 2000 to 2004
Director of Marketing / Business Development The Madison Design Group - Bethesda, MD 1998 to 2000
Director of Business Development

Community College of Baltimore County (CCBC) - Hunt Valley, MD 2010 to 2010
Certificate of Completion in Microsoft Office Skills Sandler Sales Training Institute - Silver Spring, MD 2002 to 2003
Certificate of Training in Sales University of Maryland - College Park, MD
B.S. in Education / Psychology / Spanish (took 5 years of Spanish in high school and college plus 3 years of French)

Time-Management/ Problem-Solving Skills; Sales Management; Excellent Customer Service Skills; Proficient in Magazine Manager (Advertising Database System), Outlook (part of Microsoft Office- email organizer), Firefox Internet-based software, and Finder (a server-based Client/Contacts File System, 2014. Have the ability to learn new computer applications quickly.