Jeff Coons resumes & CV records
Resumes
General Manager - Customer Experience At Delta Air Lines
Position:
General Manager - Customer Experience at Delta Air Lines
Location:
Atlanta, Georgia
Industry:
Airlines/Aviation
Work:
Delta Air Lines
- Greater Atlanta Area since Mar 2011
General Manager - Customer Experience Delta Air Lines Jan 2009 - Apr 2011
Manager - Customer Experience Northwest Airlines Apr 2008 - Jan 2009
Product Manager - Airport & Inflight Northwest Airlines Jan 2007 - Apr 2008
Sr. Specialist Product Development & CRM Northwest Airlines Jun 2005 - Jan 2007
Specialist - International Schedules Northwest Airlines Feb 2003 - Jun 2005
Sr. Analyst Network Planning/Cargo United Air Lines, Inc. 2001 - 2003
Staff Planner Routes and Schedules Skyway Airlines 1994 - 2001
Director of Passenger Services / Director of Airline Performance Business Express Airlines 1987 - 1991
Station Manager
General Manager - Customer Experience Delta Air Lines Jan 2009 - Apr 2011
Manager - Customer Experience Northwest Airlines Apr 2008 - Jan 2009
Product Manager - Airport & Inflight Northwest Airlines Jan 2007 - Apr 2008
Sr. Specialist Product Development & CRM Northwest Airlines Jun 2005 - Jan 2007
Specialist - International Schedules Northwest Airlines Feb 2003 - Jun 2005
Sr. Analyst Network Planning/Cargo United Air Lines, Inc. 2001 - 2003
Staff Planner Routes and Schedules Skyway Airlines 1994 - 2001
Director of Passenger Services / Director of Airline Performance Business Express Airlines 1987 - 1991
Station Manager
Education:
Emerson College Sep 1987 - Aug 1991
BS, Speech
BS, Speech
Skills:
Customer Service, Management, Aviation, Commercial Aviation, Aircraft, Operations Management, customer experience, Start-ups, Process Improvement, Charter, Flights, Strategic Planning, Leadership
Jeff Coons
Location:
United States
Jeff Coons
Location:
United States