Work:
D'vinci Interactive
Mar 2015 - Jun 2019
Senior Elearning Specialist
American Systems
Sep 2013 - Mar 2015
Senior Instructional Systems Designer
First Data Corporation
May 2009 - Jun 2013
Instructional Systems Developer
Verizon
Feb 2000 - Dec 2008
Instructional Designer
Education:
Harrisburg University of Science and Technology 2013 - 2016
Master of Science, Masters
Mountain State University 2006 - 2012
Bachelors, Bachelor of Science, Organizational Leadership
Mary Baldwin University 1997 - 2000
Skills:
Instructional Design, Training, Captivate, Training Delivery, E Learning, Addie, Technical Writing, Project Management, Blended Learning, Knowledge Management, Technical Training, Employee Training, Process Improvement, Microsoft Office, Needs Analysis, Leadership, Instructional Systems Development, Client Relations Skills, Adult Learning Theory, Business Process Improvement, Customer Service Training, Salesforce Training, Customer Retention, Product Launch, Critical Thinking, Process Analysis, Procedure Creation, Adult Education, Articulate Storyline, Learning Theory, Storyboarding, Articulate 360, Articulate Suite, Adobe Captivate, Performance Improvement, Training Needs Analysis
Certifications:
Adobe Captivate Specialist