Jennifer Shuman resumes & CV records
Resumes
Senior Technical Escalations Specialist
Location:
Aurora, CO
Industry:
Telecommunications
Work:
Directv
Feb 2016 - Jun 2016
National Technical Escalations Specialist Upgrade Directv Nov 2014 - Feb 2016
Technical Team Lead Directv Jun 2014 - Nov 2014
Employee Development Coach Directv Aug 2013 - Jun 2014
Nesting Team Support Specialist and Ojt Support Coach Directv Jun 2011 - Aug 2013
Technical Customer Service Representative Panera Bread Feb 2011 - May 2011
Cashier Abe's Cafe Jan 2010 - Jan 2011
Cashier At&T Jan 2010 - Jan 2011
Senior Technical Escalations Specialist
National Technical Escalations Specialist Upgrade Directv Nov 2014 - Feb 2016
Technical Team Lead Directv Jun 2014 - Nov 2014
Employee Development Coach Directv Aug 2013 - Jun 2014
Nesting Team Support Specialist and Ojt Support Coach Directv Jun 2011 - Aug 2013
Technical Customer Service Representative Panera Bread Feb 2011 - May 2011
Cashier Abe's Cafe Jan 2010 - Jan 2011
Cashier At&T Jan 2010 - Jan 2011
Senior Technical Escalations Specialist
Skills:
Call Centers, Customer Service, Telecommunications, Troubleshooting, Team Leadership, Time Management, Training, Wireless, Customer Satisfaction, Vendor Management, Customer Experience, Networking, Integration, Product Management, Project Management, Mobile Devices, Satellite Tv, Leadership, Coaching, Team Building, Process Improvement, Customer Retention, Management, Performance Management, Business Process Improvement, Contact Centers
Interests:
New Technology
Computers
Children
Puzzles
Economic Empowerment
Civil Rights and Social Action
Education
Scientific Studies
Hiking
Arts and Culture
Disaster and Humanitarian Relief
Animal Welfare
Riddles
Computers
Children
Puzzles
Economic Empowerment
Civil Rights and Social Action
Education
Scientific Studies
Hiking
Arts and Culture
Disaster and Humanitarian Relief
Animal Welfare
Riddles
Jennifer Shuman
Jennifer Shuman
Location:
United States