Work:
Centurylink
Senior Technical Assurance Engineer
Level 3 Communications
Senior Technical Assurance Engineer
Tw Telecom
May 2007 - Sep 2011
Operations Functional Lead-Ordering
Tw Telecom
May 2006 - May 2007
Regional Sales Support Manager
Tw Telecom
Mar 2004 - May 2006
Senior Sales Support Specialist
Skills:
Telecommunications, Voip, Sip, Management, Sales, Customer Service, Leadership, Wireless, Microsoft Office, Account Management, Voice Over Ip, Team Leadership, Sip Trunking, Project Management, Telecommunications Engineering, Powerpoint, Technical Writing, Technical Documentation, Business Process Improvement, Process Management, Business Planning, Employee Training, Business Process, Voice and Data Convergence, Communication, Microsoft Excel, Editing, Writing, Presentation Skills, Documentation, Carrier Management, Uat Coordination, Customer Retention, Customer Experience, Project Planning, Project Coordination, Microsoft Word
Interests:
Civil Rights and Social Action
Politics
Disaster and Humanitarian Relief
Animal Welfare
Arts and Culture