Location:
2647 north Swede Rd, Midland, MI 48642
Work:
The Dow Chemical Company
Reporting and Analytics Value Delivery Manager
The Dow Chemical Company
2011 - Oct 2014
Global Metrics Leader, Epmo Pm, Servicenow Bppl
The Dow Chemical Company
2009 - 2011
Coe Global Project Leader
The Dow Chemical Company
2006 - 2009
Customer Service Manager
The Dow Chemical Company
2004 - 2006
Na Customer Service Metric Leader
The Dow Chemical Company
2003 - 2004
Customer Service Project Leader
The Dow Chemical Company
2000 - 2003
Customer Service Representative
Education:
Saginaw Valley State University 1994 - 1999
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
H. H. Dow High School
Skills:
Six Sigma, Customer Service, Customer Service Management, Training, Automation, Process Optimization, Chemistry, Sap, Supply Chain, Continuous Improvement, Root Cause Analysis, Process Control, Market Development, Cross Functional Team Leadership, Data Analysis, Databases, Data Warehousing, Data Mining, Data Management, Report Writing, Reports, Reporting and Analysis, Executive Reporting, Scorecard, Metrics Reporting, Metric Development, Reporting Metrics, Microsoft Excel, Access Database, Pivot Tables, Computer Hardware, Computer Science, Computer Repair, Computer Proficiency, Computer Maintenance, Leadership, Team Leadership, Leadership Development, Educational Leadership, Organizational Leadership, Strategic Leadership, Technical Leadership, Coaching, Sports Coaching, Operational Excellence, Supply Chain Operations, Production Planning, Process Improvement, Dmaic, Supply Chain Management