Jessica A Manna, 473326 S 91St St, Omaha, NE 68124

Vice President & Chief Marketing Officer at Residential Finance, Chief Customer Officer at Veterans United Home Loans

Columbus, Ohio

Financial Services

Residential Finance - Columbus, Ohio Area since Mar 2013
Vice President & Chief Marketing Officer Veterans United Home Loans - Columbia, Missouri Area since Dec 2012
Chief Customer Officer Residential Finance Corporation - Columbus, Ohio Area Mar 2008 - Dec 2012
Vice President & Chief Marketing Officer Intellidyn - Boston, MA Jul 2004 - Mar 2008
Sr. Marketing Consultant & VP of Business Development Intellidyn Jul 2004 - Jan 2007
VP of Business Development

The Ohio State University - The Max M. Fisher College of Business 2011 - 2013
MBA Florida Atlantic University 2007 - 2011
BA, Management & Marketing The Ohio State University 2010 - 2010

P&L Responsibility, Marketing Analytics, Marketing Strategy, Customer Insight, Customer Experience, Segmentation, Lead Generation, Predictive Analytics, Mortgage Banking, Mortgage Lending, Direct Marketing, Customer Acquisition, Database Marketing, Email Marketing, Direct Mail, Interactive Marketing, Direct Response, Financial Services, Market Research, Social Media, Customer Satisfaction, Customer Service, Data Analysis, Competitive Analysis, CRM, Multi-channel Marketing, Business Process Improvement, Leadership, Brand Development, Brand Management, Strategic Partnerships, Analytics, New Business Development, Strategy, CFPB Compliance (Marketing), Customer Retention, Market Analysis, Business Intelligence, Lead Management, ACD Management, Strategic Public Relations Planning, Digital Marketing, Account Management, Strategic Planning, Sales Management, Marketing, Direct Sales, Mentoring, Business Development

Cycling, Yoga, Running, Horseback Riding, SCUBA, Snowboarding, Cooking.

Achievement in Marketing for Community Relations
Columbus American Marketing Association
Excellence in Analytics and Modeling (Bronze)
National Center for Database Marketing
Top 30 [Marketers] Under 30
Direct Marketing News
Best [Email Marketing] Automated Series (Auto Responder) (Gold)
MarketingSherpa
Achievement in Marketing for Online Marketing
Columbus American Marketing Association
Runner Up
Achievement in Marketing for Integrated Marketing Campaign
Columbus American Marketing Association
Honorable Mention
Achievement in Marketing for Social Media
Columbus American Marketing Association

Database Marketing Certificate, National Center for Database Marketing
Email Marketing Certified Professional, MarketingSherpa – MarketingExperiments

Omaha, NE

Financial Services

Orion Advisor Tech
Client Onboarding Project Manager Thrivent Financial
Office Professional

Peru State College 1996 - 1998
Bachelors, Bachelor of Science, Teaching, Elementary Education Grace University 1994 - 1997
Associates, Associate of Arts, Biblical Studies

Public Speaking, Event Planning, Microsoft Office, Customer Service, Leadership, Nonprofits, Teaching, Strategic Planning, Team Building, Microsoft Excel, Leadership Development, Volunteer Management, Community Outreach, Fundraising, Microsoft Word

Greater Omaha Area

Real Estate