Position:
Senior Consultant at Robert J. DePaul
Location:
Allison Park, Pennsylvania
Work:
Robert J. DePaul
since Oct 2012
Senior Consultant
Hartwood Beer
Sep 2006 - Jul 2011
Owner
Siemens Enterprise Communications
Apr 2005 - Sep 2006
Project Manager
Fuchs Consulting
Jan 2004 - Apr 2005
Project Manager
Stargate
Apr 1998 - Dec 2003
Director of Customer Support Operations
TCI Cable
May 1994 - Mar 1998
Call Center Supervisor
Education:
Duquesne University 1998 - 2001
MBA, Business
Penn State University 1988 - 1992
Communications, Mass Communications, Business
Skills:
Cross-functional Team Leadership, Process Improvement, Call Center, Customer Satisfaction, Team Building, MS Project, Operations Management, Strategic Planning, Telecommunications, Business Analysis, Customer Relations, Vendor Relations, Problem Solving, Vendor Management, Purchasing, Analysis, Customer Service, Inventory Management, Coaching, Team Leadership, P&L Management, Microsoft Office