John Batte resumes & CV records
Resumes

John Batte
Location:
Austin, Texas Area
Industry:
Information Technology and Services

Client Success Manager
Location:
1800 Shady Brook Ln, Cedar Park, TX 78613
Industry:
Legal Services
Work:
Liveops
Jan 2017 - Jan 2018
Customer Success Manager Steele Compliance Solutions, Inc. Jan 2017 - Jan 2018
Client Success Manager Eloyalty, A Teletech Company 2007 - Jan 2017
Senior Principal Account Partner Siemens 2003 - Jul 2007
Services Program Manager Fly Technology 2002 - 2002
Manager of Client Services Human Care Usa 2002 - 2002
Customer Support and Logistics Manager Ocarina Networks 1998 - 2001
Management Consultant and Business Analyst Ocarina Networks 1997 - 1998
Operations Manager Decisionone 1995 - 1996
Operations Manager Ocarina Networks 1991 - May 1995
Technical Support Management Ocarina Networks 1989 - 1991
Customer Support Technician Tandy Corporation 1988 - 1989
Customer Support Representative
Customer Success Manager Steele Compliance Solutions, Inc. Jan 2017 - Jan 2018
Client Success Manager Eloyalty, A Teletech Company 2007 - Jan 2017
Senior Principal Account Partner Siemens 2003 - Jul 2007
Services Program Manager Fly Technology 2002 - 2002
Manager of Client Services Human Care Usa 2002 - 2002
Customer Support and Logistics Manager Ocarina Networks 1998 - 2001
Management Consultant and Business Analyst Ocarina Networks 1997 - 1998
Operations Manager Decisionone 1995 - 1996
Operations Manager Ocarina Networks 1991 - May 1995
Technical Support Management Ocarina Networks 1989 - 1991
Customer Support Technician Tandy Corporation 1988 - 1989
Customer Support Representative
Education:
Texas A&M University 1984 - 1988
Masters, Bachelors, Master of International Studies, Bachelor of Business Administration, Business
Masters, Bachelors, Master of International Studies, Bachelor of Business Administration, Business
Skills:
Business Process Improvement, Program Management, Crm, Process Improvement, Vendor Management, Management, Operations Management, Call Centers, Professional Services, Customer Service, Integration, Managed Services, Service Delivery, Six Sigma, Sales Operations, Business Analysis, Cloud Computing, Call Center, Enterprise Software, Data Center, Solution Selling, Telecommunications, Leadership, Start Ups, Troubleshooting, Cross Functional Team Leadership, Account Management, Customer Satisfaction, Contract Management, Voip, It Service Management, Change Management, Team Management, Outsourcing, Analysis, Pmo, Testing, Business Intelligence, Sales Management, Team Leadership, Customer Relationship Management, Contact Center Management, Contact Centers, Training, Customer Relations, Sla, Customer Experience, P&L Management, Contract Negotiations, It Management, Software As A Service
Certifications:
Atp - Ucce Certification - Account Manager Role
Six Sigma Green Belt
Six Sigma Green Belt