Work:
Showercrafters/Perfection Glass Jul 2014 to 2000
Customer Service Representative/ Production Assistant
Gamania Entertainment - Lake Forest, CA Oct 2010 to Sep 2012
Lead Customer Service Representative / Project Manager
Reflexive Entertainment - Lake Forest, CA Nov 2009 to Jun 2010
Catalog Specialist
Sleepy Giant - Newport Beach, CA Jun 2009 to Nov 2009
Lead Customer Service Representative
Blizzard Entertainment - Irvine, CA Jan 2005 to Dec 2008
Customer Service Representative
EB Games - Hicksville, NY Oct 2002 to Apr 2003
Customer Service and Sales Associate
Education:
Nassau Community College - Garden City, NY 2003 to 2004
Liberal Arts
Skills:
Exceptional interpersonal, communication, and organizational skills with extensive proficiency handling all aspects of customer support and satisfaction. Ability to manage multiple tasks for multiple individuals in a timely and thorough manner. Extensive experience with the collection, research, analysis, and database maintenance and reporting for various forms of information. In-depth knowledge of Microsoft Office: Excel, Word, PowerPoint, Outlook, as well as Oracle RightNow, Adobe Photoshop, IRC, MSN, Skype and a variety of other software programs.