Work:
HARRIS IT Services Oct 2010 to 2000
SENIOR HBSS GLOBAL SYSTEMS ADMINISTRATOR
SAIC - Peterson AFB, CO Oct 2009 to Sep 2010
HBSS and SYSTEM ADMINISTRATOR
SAIC - Peterson AFB, CO Nov 2007 to Oct 2009
SERVICE DESK MANAGER
SAIC - Peterson AFB, CO Apr 2003 to Oct 2007
SERVICE DESK TECHNCIAN
Education:
Colorado Technical University - Colorado Springs, CO 2005
Master of Science in Computer Science
Colorado Christian University 2003
Bachelor of Science in Management
Mount Wachusett Community College 1994
Associate of Science in General Studies
Military:
Rank: First Sergeant/E-8 Aug 1978 to Feb 2003
Branch: US ARMYL.i.location.original
Skills:
TECHNICAL SKILLS: Experienced with a networking environment employing: HBSS 4.5 MR6, HBSS 4.5 MR5, HBSS 4.0 MR6, HBSS 3.0,Win9X thru XP, Win2K/Win2K3 Pro/Win2008/Server, Microsoft Office 97 thru 2010, VMware vSphere Client, McAfee Antivirus, Symantec Anti-Virus, Quest, Blackberry devices, helpdesk troubleshooting, 24x7 support, and senior level customer support. COMPUTER PROFICIENCY (OS, Hardware, Applications): Windows 9X/NT/XP/7; Server [] Dell; HP/Compaq, Steel Cloud; Blackberry 4.1.6; MS Office; Remedy; Quest; WINS; DNS; and DHCP; Office [] CD Server; Fax Servers