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Jonathan Leigh Trail, 56800 High School Way UNIT 303, Mountain View, CA 94041

Jonathan Trail Phones & Addresses

1182 Nilda Ave, Mountain View, CA 94040    650-9888042   

2346 Hilo Ct, Mountain View, CA 94040    650-2109303   

Falls Church, VA   

100 David Dr, Sutter Creek, CA 95685    209-2675490    530-2933249   

Laurel, MD   

Menlo Park, CA   

Stanford, CA   

Fair Oaks, CA   

Berkeley, CA   

Santa Clara, CA   

Social networks

Jonathan Leigh Trail

Linkedin

Work

Company: Gladly, inc. May 2018 Position: Head of post sales customer success

Education

Degree: Masters School / High School: Virginia Tech 1992 to 1994 Specialities: Engineering

Skills

Enterprise Software • Saas • Software Implementation • Salesforce.com • Call Center • Software Project Management • P&L Accountability • Distributed Team Management • Big Data • Business Analytics • Dimensional Modeling • Contract Negotiation • Olap • Hiring Employees • Agile Methodologies • Budget Monitoring • Project Estimation • Implementation Methodology • Sales Process • International Project Management • Multi Channel Retail • Relational Databases • Hands on Problem Solver • Call Centers • Integration • Program Management • Start Ups • Consulting • Executive Management • Cloud Computing • Management • Professional Services • Customer Relationship Management • Software As A Service • Big Data Analytics

Languages

German • French • Russian

Ranks

Certificate: Professional Engineer

Interests

Poverty Alleviation • Social Services • Environment • Disaster and Humanitarian Relief

Industries

Computer Software

Mentions for Jonathan Leigh Trail

Jonathan Trail resumes & CV records

Resumes

Jonathan Trail Photo 19

Head Of Post Sales Customer Success

Location:
San Francisco, CA
Industry:
Computer Software
Work:
Gladly, Inc.
Head of Post Sales Customer Success
Qubole Nov 2015 - Aug 2017
Vice President Customer Success
Nice Systems Jul 2014 - Nov 2015
Vice President of Services, Application Delivery
Nice Systems Jan 2012 - Jul 2014
Vice President of Services, Strategic and Major Clients
Merced Systems Jun 2011 - Feb 2012
Regional Vice President Client Services
Merced Systems Oct 2008 - Jul 2010
Operations Director, Emea
Merced Systems Jun 2003 - Oct 2008
Director, Professional Services
Rubiconsoft 2002 - 2003
Implementation Manager
Kana Software Oct 1997 - Oct 2001
Manager, Professional Services
Us Navy 1990 - 1995
Program Manager and Lieutenant O-3
Education:
Virginia Tech 1992 - 1994
Masters, Engineering
Stanford University 1986 - 1990
Bachelors, Bachelor of Science
Skills:
Enterprise Software, Saas, Software Implementation, Salesforce.com, Call Center, Software Project Management, P&L Accountability, Distributed Team Management, Big Data, Business Analytics, Dimensional Modeling, Contract Negotiation, Olap, Hiring Employees, Agile Methodologies, Budget Monitoring, Project Estimation, Implementation Methodology, Sales Process, International Project Management, Multi Channel Retail, Relational Databases, Hands on Problem Solver, Call Centers, Integration, Program Management, Start Ups, Consulting, Executive Management, Cloud Computing, Management, Professional Services, Customer Relationship Management, Software As A Service, Big Data Analytics
Interests:
Poverty Alleviation
Social Services
Environment
Disaster and Humanitarian Relief
Languages:
German
French
Russian
Certifications:
Professional Engineer
License 025820
Commonwealth of Virginia, License 025820

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