Work:
Fusion
Senior Vice President Operations
Birch Communications
Vice President Advanced Services and Support
Mettel
Jun 2016 - Aug 2016
Executive Director Customer Operations
Forerunner Technologies, Inc.
May 2014 - Jun 2016
Vice President Operations
Joseph Haines
2014 - 2014
Vice President
Deltacom
Sep 2006 - Nov 2013
Itc Deltacom
Earthlink
Dec 2010 - Nov 2013
Vice President Field Operations, Vice President Network Operations
Deltacom
Jan 2006 - Dec 2010
Vice President, Service Reliability
Schooley Mitchell
2003 - 2006
Strategic Partner
Lexent
Jan 1999 - Jan 2003
Vice President, Operations
Network Plus
1997 - 1999
Vice President, Engineering and Operations
Tcg/At&T
Jan 1992 - Jan 1997
Regional Vice President, Operations
Skills:
Telecommunications, Operations Management, Data Center, Customer Satisfaction, Process Improvement, Vendor Management, Executive Management, Engineering, Team Leadership, Mergers and Acquisitions, Business Strategy, Staff Development, Profit Maximization, Call Center Management, Network Operations, Bottom Line Growth, Fiber Optic Networks, Revenue and Profit Growth
Interests:
Management Development
Exercise
Half Marathon
10K
Hiking
Bowling
Running