Location:
5 Berkshire Ln, Burr Ridge, IL
Work:
Anthem, Inc.
Infrastructure Services Advisor
Siemens
1984 - 1999
Senior Technician
Rolm
1979 - 1999
Senior Systems Engineer
Siemens
1980 - 1994
Senior Engineer
Education:
Cardinal Hayes High School 1971 - 1975
Skills:
Process Improvement, Voip, Team Building, Itil, Customer Relations, Strategic Planning, Problem Solving, Integration, Vendor Relations, Documentation, Avaya, Change Management, Microsoft Office, Vendor Management, Analysis, Administration, Contract Negotiation, Customer Service, Cross Functional Team Leadership, Troubleshooting, Word, Powerpoint, Remedy, Excel, Microsoft Word, Telephony, Sharepoint, Telecommunications, Bmc Remedy, Software Documentation, Technical Support, Project Planning, Cisco Technologies, Project Management, It Management, Ms Project, Voice Mail, Ivr, Call Center, Project Portfolio Management, Data Center, Active Directory, It Operations, Visio, Business Analysis, Program Management, Disaster Recovery, Microsoft Excel, System Administration, Networking