Location:
8352 85Th Street Pl south, Cottage Grove, MN 55016
Work:
Securian Financial Group
Group Claims Customer Service
The Hartford
Nov 2013 - Mar 2015
Shareholder Services Associate
Univita Health Inc
Mar 2013 - Jun 2013
Intake Specialist and Plan Determination Coordinator
Blue Cross and Blue Shield of Minnesota
Sep 2006 - Jan 2012
Recovery Specialist
Blue Cross and Blue Shield of Minnesota
Mar 2002 - Sep 2006
Customer Service Specialist
Ecolab
Feb 1999 - Feb 2002
Customer Service Representative
Browning Ferris Industries
Sep 1996 - Dec 1998
Customer Service Specialist
L Karp & Sons
Nov 1992 - Sep 1996
Customer Service Representative and Office Assistant
Education:
Globe University 1991 - 1992
Skills:
Customer Service, Mutual Funds, Client Intake, Durable Medical Equipment, Insurance Claims, Multi Line Phone, Professional Phone Skills, Phone Etiquette, Oral Communication, Written Communication, Written Correspondence, Data Entry, Mentoring New Hires, Third Party Liability, Web Navigation, Microsoft Office, Microsoft Word, Outlook Express, Avaya Ip Telephony, Internet Explorer, High Level of Accuracy, Exceeding Customer Expectations, College Savings Plans, No Fault Auto and Third Party Claims Review, Process Improvement, Health Insurance, Call Centers, Insurance
Interests:
Social Services
Children
Poverty Alleviation
Animal Welfare
Health
