Work:
Tobii Dynavox
Technical Support
Verizon Wireless
Sep 2010 - May 2014
Customer Advocate
Indiana University of Pennsylvania
Jul 2007 - Aug 2010
Computer Lab Coodinator
Education:
Fayetteville Technical Community College 2011 - 2012
Indiana University of Pennsylvania 2006 - 2010
Skills:
Call Centers, Customer Experience, Troubleshooting, Customer Satisfaction, Technical Support, Networking, Telecommunications, Operating Systems, Customer Service, Customer Retention, Team Leadership, Microsoft Office, Training, Sales, Account Management, Wireless