Work:
Quantum Corp. - Engineer / Field Support II (2010)
Education:
Southwestern College - Computer Science (2000-2002)
About:
Customer oriented Field Service Engineer with 17 years of strong organizational skills and proven customer satisfaction results. Ability to adapt to customer’s unique environment and rapidly troubles...
Bragging Rights:
Linkedin Recommendations For Karla Engineer / Field Support II Quantum “Karla brings so many great attributes to the table. She clearly understands technology and is so proactive in making sure that her customers are happy. If you are looking for a superior engineer, you need to look to Karla.” April 4, 2011 Top qualities: Great Results, Personable, High Integrity 1st Heath Boral, hired Karla as a IT Consultant in 2010 “Karla was knowledgeable and very eager to please. Her communication skills were top notch and she was a pleasure to work with, even when things were not going the way that they should. I would not hesitate to hire Karla.” April 14, 2011 1st Mathew Pint, ITO Service Delivery Consultant, Hewlett-Packard was with another company when working with Karla at Quantum “Karla is a very knowledgeable IT professional. She always placed the needs of the customer first and did whatever it took to satisfy those needs.She always offered valuable guidance and resolved our hardware problems in a timely fashion. She was a subject matter expert in her area of expertise.” April 8, 2011 Top qualities: Great Results, Personable, Expert 1st Ike Brown, hired Karla as a IT Consultant in 2005, and hired Karla more than once “Karla is an exceptional engineer with an eye for detail and a ferocious tenacity when dealing with problems. Her easy going way with customers and fellow employees makes it a delight to work with her.” April 4, 2011 1st Jeff Parker, Senior System Engineer, Quantum worked directly with Karla at Quantum “Karla is dedicated to providing her customers excellent service and has a vast spectrum of technical knowledge. Karla is a team player and was my coworker at Sun Microsystems and Eastman Kodak Company. It was a pleasure working with Karla.” April 7, 2011 1st Nancy Watson, Field Service Engineer, Sun Microsystems worked directly with Karla at Sun Microsystems Field Service Engineer II Sun Microsystems and Eastman Kodak “Karla is dedicated to providing her customers excellent service and has a vast spectrum of technical knowledge. Karla is a team player and was my coworker at Sun Microsystems and Eastman Kodak Company. It was a pleasure working with Karla.” April 7, 2011 1st Nancy Watson, Field Service Engineer, Sun Microsystems worked directly with Karla at Sun Microsystems “Karla has excellent work habits. She takes ownership of tasks and consistently produce positive results. I hired Karla to support the Kansas City service team and quickly recognized her talents and commitment to our customers and team mates. Karla's excellent organizational skills and can do attitude, enabled our southern team to quickly realize the gaps in our customer support delivery and significantly improve our coverage and reduce response time. She was a gem to work with and I would hire her again.” April 5, 2011 Top qualities: Great Results, Personable, High Integrity 1st Charles Ivory, hired Karla as a Hardware/Software Customer Support in 2002
