Work:
Archway Aug 2013 to 2000
Quality Assurance Analyst
NETWORK COMMUNICATIONS, INC Jul 2006 to 2000
Application Support Analyst
TekSystems/Agilysys - Alpharetta, GA Aug 2012 to Aug 2013
Business Analyst
NETWORK COMMUNICATIONS, INC - Lawrenceville, GA Jun 2005 to Jul 2006
Operations Trainer
NETWORK COMMUNICATIONS, INC - Lawrenceville, GA Sep 2004 to Jun 2005
Technical Call Center Specialist
ANALYSTS INTERNATIONAL - Morrisville, NC Apr 2003 to Aug 2003
Documentation Consultant
NORTH CAROLINA DEPT. OF TRANSPORTATION - Raleigh, NC May 2001 to May 2002
Computer Consultant II
EGARDEN.COM - Raleigh, NC Apr 2000 to Jun 2000
Customer Service Specialist
NORTH CAROLINA DEPT. OF TRANSPORTATION - Raleigh, NC Jun 1999 to Jun 2000
Computer Consultant I
NORTH CAROLINA DEPT. OF TRANSPORTATION - Raleigh, NC Jun 1998 to Jun 1999
Computer Training Specialist
NORTH CAROLINA DEPT. OF INSURANCE - Raleigh, NC May 1996 to Jun 1998
Education Coordinator
NORTH CAROLINA STATE UNIVERSITY - Raleigh, NC 1993 to 1997
Lab Instructor
Education:
NORTH CAROLINA STATE UNIVERSITY - Raleigh, NC 1996
M.S. in Agriculture Education
NORTH CARLINA STATE UNIVERSITY - Raleigh, NC Jan 1992 to Jan 1994
BS in Agriculture Education
Skills:
Technical Writing, Requirement gathering/documentation, Change Management, End-user training, Training Documentation, Leadership of team.
