Work:
Peak Technologies
Jan 1988 - Jun 2007
Vice President Services
Hill-Rom
Jan 1988 - Jun 2007
Executive Director, Global Service and Solutions
Welch Allyn
Jan 1988 - Jun 2007
Senior Director, Global Customer Care and Service and Solutions
Education:
State University of New York College at Brockport 1986 - 1988
Bachelors, Bachelor of Science, Computer Science
Genesee Community College 1984 - 1986
Associates, Computer Science
Skills:
Cross Functional Team Leadership, Product Launch, Professional Services, Management, Program Management, Business Development, Medical Devices, Market Development, Business Strategy, Product Development, Project Management, Sales Process, Sales Management, Business Process Improvement, Solution Selling, Fda, Team Leadership, Cardiology, Capital Equipment Sales, Medical Sales, Medical Monitoring, Revenue Enhancement, Service Delivery, Service Management, Customer Service, Managed Services, Change Management, Operations Management, Business Planning, Solution Implementation, Solution Development, Systems Engineering, System Deployment, Full P&L Responsibility, P&L Accountability, Cost Management, Lean Thinking, Lean Operations, Telemetry, Vital Signs, Leadership, Strategic Leadership, Situational Leadership, Technical Support, Equipment Repair, Contractual Agreements, Contract Management, Negotiation, Business Transformation, Cultural Transformation