Position:
Director, Customer Services at Thomson Reuters
Industry:
Information Technology and Services
Work:
Thomson Reuters
- Ann Arbor, MI since Dec 2009
Director, Customer Services
Thomson Reuters
- Ann Arbor, MI Apr 2005 - Dec 2009
Manager, Renewal Services
Thomson Reuters
- Ann Arbor, MI Apr 2002 - Apr 2005
Product Team Leader
Thomson Reuters
- Ann Arbor, MI Feb 1999 - Apr 2002
Product Support Specialist
Education:
Cleary University 2004 - 2006
MBA, Business Management
Michigan State University 1994 - 1998
Bachelor of Arts (B.A.), Finance, General
Skills:
SaaS, Solution Selling, Business Analysis, Process Improvement, Account Management, Enterprise Software, Sales Process, Team Leadership, Cloud Computing, Product Management, Change Management, Renewals, Product Support, Management, Financial Analysis, Department Budgeting, Revenue Analysis, Revenue Forecasting
Honor & Awards:
MBA Leadership Award - Cleary University